Why can't I send out any notifications?
Check a few things if no notifications are sent:
- Only tracking numbers imported after upgraded to Premium are entitled to notifications.
- You have setup notification triggers at Settings > Trigger
- You're using a valid tracking number that returns tracking results
- Shipment is NOT delivered before adding to AfterShip
We avoid sending notifications for shipments that are delivered before import to avoid sending misleading notifications for shipments that were delivered ages ago.