Apply AfterShip Protection to Shopify Store

Overview

AfterShip protection protects packages from loss, damage, porch piracy, and theft to reduce the losses when shipping issues occur.

AfterShip provides insurance services from third-party insurance company, i.e. InsureShield.
AfterShip Protection is currently only open to business entities based in the USA.

This article mainly tells how to apply AfterShip Protection to your Shopify store.

Prerequisites

If you have a Shopify store and want to apply AfterShip Protection, you may need to:

Fill in the form to tell us basic information about your business. If you get qualified, finish the onboarding, and begin to use AfterShip Protection
Fill in the onboarding information needed
Contact our experts to insert the Protection widget into your store, or you can install it yourself

Step 1: Apply for access to the AfterShip Protection onboarding

Go to the AfterShip Tracking admin > Protection page > Get started

Eligibility criteria

Merchant should have one of the platform conditions: Shopify, WooCommerce, or Salesforce Commerce Cloud
Merchant must have a business entity based in the USA
Merchant's order volume annually should be more than 5K
Claim ratio should be equal to but not more than 3%

Fill in the Request access form > Submit

If you’re qualified, then you can proceed with the onboarding steps.

Step 2: Finish the onboarding information

Before taking you to finish the onboarding, we will check if your store has required permissions to add AfterShip Protection as a product. If not, we will ask you to update your store permissions and proceed with the onboarding process.

Customer onboarding process

Fill in the claim contact information and add a credit card to transfer the premium fees.

The AfterShip Protection service is free for you as a customer. Since customers buy protection in your store, we just need a card to transfer those payments to us.

The final step to onboard AfterShip Protection. Our experts will help you implement it in your store or you can do it yourself.

Accept our experts’ request for collaborator access to your store. Our experts will make this request as a Shopify Partner. Kindly allow access to Products/Theme on your Shopify admin site.

Where will the AfterShip Protection be installed

If your store is a Shopify Plus store, we'll insert it on the checkout page.
If your store is a Shopify store, we'll insert it in the shopping cart.

We’ll install AfterShip Protection into your test theme, and can go live after running well on your store.

When you finish this three-step process, your customers could place an order with AfterShip Protection to keep peace of mind throughout the whole shopping journey.

You can self install the Protection widget, please refer to this guide on How to Install AfterShip Protection on Your Shopify Store

To make sure AfterShip Protection runs well in your store, you may need to check 3 more things:

1. Does your store show AfterShip Protection as a product?

You could hide AfterShip Protection as a product from your store's catalogue with the help of this guide on How to Remove AfterShip Protection (Appearing as a Product Listing) From My Shopify Store. .

2. Is your fulfillment flow affected?

If yes, you can refer to this guide on How to Allow Auto-Fulfillment on Orders With Aftership Protection.

3. Make sure your store’s coupon won’t be applied to the AfterShip Protection product. If yes, we’ll charge you the original premium price.

You can set up coupons in a way to not be applied to Protection product with the help of this guide on How to Exclude AfterShip Protection from Discounts (Shopify)

If you would have any other questions, please contact our support team.

Updated on: 07/05/2024

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