Articles on: Tracking & Status

Filter Shipment Data by Specific Events

Plans: Premium, Enterprise Standard and Advance Platforms: All platforms


The specific events filter in AfterShip Tracking assists users in filtering shipments based on events that occurred at a designated time or location and were triggered by a particular reason.
To filter shipments by specific events

Navigate to Shipments in your AfterShip Tracking admin
Click Add filters
Select Specific events under the Advanced filters category

Select the Event type, for example, Redelivery scheduled

Add Conditions like Date, Location, and Reason

Date - To select the date when the event/issue occurred, you can:

a. Choose a specific date.
b. Select a date between Date 1 and Date 2.
c. Pick the date from the last X days.

Location - To select a specific Country, State, and City where an event/issue occurred, you can:

a. Choose a location that includes one or multiple Countries, States, and Cities.
b. Choose a location that excludes one or multiple Countries, States, and Cities.

Reason - To select a specific reason that caused an event/issue, you can:

a. Choose a reason that includes one or multiple reasons.
b. Choose a reason that excludes one or multiple reasons.

The selected value will be applied to populate the filtered shipments list in real-time

Specific events and issues supported

An Event is a situation that occurs during the logistics and transportation of a package, each associated with a timestamp and tracking number for logistics companies and customers to track the location and status of the package.

An event/issue always has a location and a time where and when it happened
An event/issue may have a reason that leads to that event/issue happening

Here’s the list of all the events and issues supported by AfterShip Tracking to filter shipment data based on when, where, and why those events and issues happened.

Go get a detailed tutorial on what each of these events and issues mean, visit here

Filter optionsList of events and issues
Specific activitiesReturn To Sender (with selected reasons)
Shipment Lost
Shipment Damaged
Shipment Canceled
Redelivery Scheduled (with selected reasons)
Shipment Dropped Off At A Collection Point
Misrouted Rerouted
Rejected By Recipient
Delivered To Neighbor
Signed by customer
Delivered To A Location
Held By Customs (with selected reasons)

Updated on: 16/05/2024

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