Filter Shipment Data by Specific Events
Plans: Premium, Enterprise Standard and Advance Platforms: All platforms
AfterShip Tracking’s specific events filter helps users filter shipments with specific events that happened at a specific time or location and were caused by a specific reason.
To filter shipments by specific events
Navigate to Shipments in the AfterShip Tracking admin
Click Add filters
Select Specific activities under the Advanced category
Select the Event type, for example, Redelivery scheduled
Add Conditions like Date, Location, and Reason
Date - To select the date when the event/issue happened, you can:
a. Select a specific date
b. Select a date between Date 1 and Date 2
c. Select the date that is in the last X days
Location - To select a specific Country, State, and City where the event/issue happened, you can:
a. Select a location that is any of one or multiple Countries, States, and Cities
b. Select a location that is none of one or multiple Countries, States, and Cities
Reason - To select a specific reason that caused the event/issue, you can:
a. Select a reason that is any of one or multiple reasons
b. Select A reason that is none of one or multiple reasons
The selected value will be applied to populate the filtered shipments list in real-time
An Event is a situation that occurs during the logistics and transportation of a package, each associated with a timestamp and tracking number for logistics companies and customers to track the location and status of the package.
An event/issue always has a location and a time where and when it happened
An event/issue may have a reason that leads to that event/issue happening
Here’s the list of all the events and issues supported by AfterShip Tracking to filter shipment data based on when, where, and why those events and issues happened.
Go get a detailed tutorial on what each of these events and issues mean, visit here
Overview
AfterShip Tracking’s specific events filter helps users filter shipments with specific events that happened at a specific time or location and were caused by a specific reason.
To filter shipments by specific events
Navigate to Shipments in the AfterShip Tracking admin
Click Add filters
Select Specific activities under the Advanced category
Select the Event type, for example, Redelivery scheduled
Add Conditions like Date, Location, and Reason
Date - To select the date when the event/issue happened, you can:
a. Select a specific date
b. Select a date between Date 1 and Date 2
c. Select the date that is in the last X days
Location - To select a specific Country, State, and City where the event/issue happened, you can:
a. Select a location that is any of one or multiple Countries, States, and Cities
b. Select a location that is none of one or multiple Countries, States, and Cities
Reason - To select a specific reason that caused the event/issue, you can:
a. Select a reason that is any of one or multiple reasons
b. Select A reason that is none of one or multiple reasons
The selected value will be applied to populate the filtered shipments list in real-time
Specific events and issues supported
An Event is a situation that occurs during the logistics and transportation of a package, each associated with a timestamp and tracking number for logistics companies and customers to track the location and status of the package.
An event/issue always has a location and a time where and when it happened
An event/issue may have a reason that leads to that event/issue happening
Here’s the list of all the events and issues supported by AfterShip Tracking to filter shipment data based on when, where, and why those events and issues happened.
Go get a detailed tutorial on what each of these events and issues mean, visit here
| Filter options | List of events and issues |
|---|---|
| Specific activities | Return To Sender (with selected reasons) |
| Shipment Lost | |
| Shipment Damaged | |
| Shipment Canceled | |
| Redelivery Scheduled (with selected reasons) | |
| Shipment Dropped Off At A Collection Point | |
| Misrouted Rerouted | |
| Rejected By Recipient | |
| Delivered To Neighbor | |
| Signed by customer | |
| Delivered To A Location | |
| Held By Customs (with selected reasons) |
Updated on: 05/01/2024
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