Will US customers be charged sales taxes?

Yes, US customers are subject to state and local sales taxes. Your postal code (mentioned in your company's address) will decide the applicable state and local tax rates.

Note: Sales tax charges will be included as a line item on your billing statement or invoice.

AfterShip is currently registered to collect sales taxes or other transaction-related taxes in:

California
New York
Tennessee
Texas
Utah
Washington

Can I apply for a tax exemption?

To get a tax exemption, follow these steps:

501(c)(3) status from the IRS is not sufficient proof for state or city sales tax exemption.
Add AfterShip's full name and address to your tax-exempt certificate like this:

WeWork c\o AfterShip
801 Barton Springs
Austin, TX 78704, United States

Send your current and signed tax exemption certificate to this email address: invoice@aftership.com

Does AfterShip charge VAT as well?

Yes, AfterShip charges value-added tax (VAT) or Goods and Service Tax (GST) on electronic services. Whether you'll be charged VAT or GST on your purchases depends on your billing address and how you use AfterShip services.

Will AfterShip charge sales tax to its Singaporean customers?

Yes, Singapore Goods and Services Tax (GST) will be added to your invoice if your billing address is in Singapore.

ICYDK: AfterShip Singapore was launched on 1st January 2022.

AfterShip will issue GST compliant tax invoices for all its services if required. You just need to give us an email address to let us share tax invoices with you.

If you want the tax invoices to be sent to multiple recipients, kindly share a distribution email list.
If you are registered for Singapore GST, you may be entitled to recover the GST paid on services provided by AfterShip Singapore through the tax return filing process. You can get more information regarding GST recovery on the IRAS official page (GST-registered businesses).
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