Once a package has left its point of origin, create a shipment and add the tracking number in your BigCommerce store. The order information will automatically be imported to the AfterShip account.

🚛 Create shipments in BigCommerce

Login to your Bigcommerce store > Orders > View
Click on the three dots, under Actions > Ship items
Enter tracking number in Tracking ID field > Select carrier
Create shipment

Order information will be imported every three hours.
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