AfterShip Protection is an insurance policy, not a physical product. Therefore, it can’t be shipped, which may cause the auto-fulfillment process to not work properly. You can resolve this by simply following this guide.

Go to Shopify store admin > Select Products

Enter ‘AfterShip Protection’ in the search box

Once you find it, click it to check its details

Go to Variants > Select all variants

Click Open bulk editor


Click all the checkboxes (if unchecked) shown under the Required shipping


Save the changes

Now, the auto-fulfillment process should work as expected.

In case you are using any third-party system for order fulfillment, include AfterShip Protection in it to keep the process seamless for you.

For other concerns or questions, please reach our support team
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