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How to Integrate Facebook Messenger With AfterShip

Plans: Essentials, Pro, Premium, Enterprise Platforms: All


You can integrate Facebook Messenger with AfterShip to send proactive delivery updates to shoppers through Facebook Messenger. Shoppers can subscribe to order status notifications from the AfterShip branded tracking page.

What you’ll learn

In this tutorial, we’ll discuss:

How to connect Messenger with AfterShip
How to manage connection

Create connection

Log in to your AfterShip admin account
Go to Tracking pages > Page variations > Notifications to subscribers
Choose the notification type and select Enable Messenger

Click Connect now
Now log in to your Facebook account

Select the pages that you want to use with AfterShip Messenger
Enable what all you want AfterShip Messenger to do and click Done

Click Ok to finish setting up

Your AfterShip Messenger is now linked to your Facebook account.

Manage connection

Go to Tracking pages in AfterShip admin
Click Manage Facebook account under Notifications to subscriber

Click Change Facebook page under Facebook Messenger app

Choose your preferred Facebook page and click Update
You can delete the Facebook Messenger connection by clicking on Delete connection

If you have any queries, feel free to connect with our support team for quick assistance.

Updated on: 06/06/2023

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