Articles on: Tracking & Status

How to Update Shipment Status via CSV Upload

Plans: All plans Platforms: All platforms


Upload a CSV file to AfterShip and automatically update the status of multiple shipments in a single go. You can update the status of 5,000 shipments in one upload.

Points to consider while filling the CSV template:

Duplicate information will be overwritten i.e. if a tracking number is added twice, the status will be overwritten by the one in the higher row
You need to mention the tracking id or tracking number & slug
If you are mentioning additional notes, they should be inside quotation marks. For example “This is a note”
The maximum allowed notes length is 1024 characters
The maximum CSV file size is 5MB

Fill up the CSV template

You can update shipment statuses to mark as delivered, lost or returned to sender in bulk with a CSV file.

Download the CSV template > Input details > Mention the shipment status under user_marked_as_completed column > Save changes

user_marked_as_completed value is case-sensitive and must be one of DELIVERED, LOST, or RETURNED_TO_SENDER

Update status via CSV

Go to Shipments in the AfterShip Tracking admin
Click More actions > Update status via CSV
Upload the updated CSV file > Update

You will receive a CSV upload status email once the file has been processed. The email will be sent to your registered email address.

Updated on: 19/09/2023

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