There’s nothing more exciting than making your first Shopify sale. But once an order is placed, how do you make sure the customer is able to track its progress just right? Directing customers to an order status page is quintessential to a satisfactory post-purchase experience and though Shopify does offer an automated order tracking page, it currently supports only the following couriers - USPS, UPS, FedEx, DHL Express, and Canada Post.
Unfortunately, the default Shopify tracking page lacks consistency for the merchants who have a far more outstretched courier network and are looking for more customized order tracking solutions. AfterShip supports over 700+ couriers and allows merchants to set up multiple fully personalized branded tracking pages for their Shopify stores.
Branded Tracking Page for Shopify
Taking a step further, AfterShip has now enabled Shopify users to insert a pre-built branded tracking page consistent with their store look and feel to their store navigation in just a few simple steps.
Let customers track their order status without leaving your website.
Improve your SEO ranking by directing traffic to your store.
Increase repeat purchases by directing customers from your store to specific products pages of your store.
Reduce bounce rate by internally linking customers to products that interest them.
Once you install the AfterShip app and your free trial begins, you will have a pre-built branded tracking page for your Shopify store.
Where can you find the Shopify Tracking Page URL?
Log in to your Shopify account
From the Shopify admin portal > Go to the Apps page
Go to the Installed Apps > Find the AfterShip Order Tracking app > Click on About
Scroll down to App Proxy > App Proxy URL
This App Proxy URL is your Shopify branded tracking page.
To customize the URL, click on the Customize URL
The dropdown modal for editing the app proxy URL allows you to choose the “Proxy” and the “Path".
Default URL - example.myshopify.com/apps/aftership
E.g., In the below screenshot, the app proxy URL is,
(find your store’s app proxy URL and customize it as per your requirement)
1. Proxy - You can choose one of the options given by Shopify and is not customizable.
2. Path - You can customize the path and name it as per your preference.
Once you are done setting the proxy and path, save the URL.
Copy the new path, visit, and the tracking page will be there.
What happens if a merchant has multiple tracking pages?
For the merchants who have set up multiple tracking pages, the one marked as “Default” in the AfterShip admin will be displayed when you visit the proxy tracking page URL.
What’s the difference between the AfterShip Shopify Tracking Page and the Original Branded Tracking Page?
There are a few!
Allow customers to find your Shopify tracking page link right from your store. Add the tracking page link to your store’s footer in a few easy steps.
From your Shopify admin portal, go to the “Online Store” tab > Select Navigation
Click on the “Footer Menu” > Add menu item
Add the name of the tracking page and input the Proxy URL you’ve just customized > Click Add and save the settings.
Head over to your Shopify store and see the “Order Status” page displayed on the footer of your store.
Install the AfterShip app on Shopify and give this feature a go.
Updated on: 09 / 04 / 2021