Introduction to AfterShip

AfterShip, a shipment tracking solution, helps e-commerce businesses enhance customers’ post-purchase experience. It offers shoppers a branded tracking experience and enables them to track shipments seamlessly. AfterShip supports 1000+ carriers worldwide, enabling its users to analyze their shipping performance effortlessly.

Advantages of using AfterShip

An intuitive dashboard
Integrations
24x7customer support
Access to an extensive carrier network
Customizable report generation

Key features

📃 Branded tracking page

Send branded notifications for different checkpoint statuses like in transit, out for delivery, delivered, failed attempts, and exceptions. It sets customers’ minds at ease and reduces the number of support requests to a large extent.

🔔 Notify shoppers

Send branded notifications for different checkpoint statuses like in transit, out for delivery, delivered, an exception occurred or delivery attempt failed. This greatly reduces inquiries by eliminating the need to contact customer service for updates.

📊 Business Intelligence / Shipping Analytics

With AfterShip analytics, you can easily get insights related to your tracking page, shipments, customer reviews, and notifications. It lets you study customer behavior by calculating the number of visitors, session duration, and marketing clicks. You can tailor reports by setting filters related to date, metric, dimension, and precision to only gather the required data.

🔗 Integration with shipping cart solutions

AfterShip allows integration with eCommerce systems and plugins like Shopify, BigCommerce, WooCommerce, eBay, Magento, and many more. Automatically import tracking numbers from shopping carts, marketplaces, and CSV files to streamline shipping processes.  

💻 API/Webhooks integration

AfterShip offers easy API and webhook integration. Enable tracking functionality with AfterShip API and receive real-time data using webhooks.

Updated on: 09/04/2024