AfterShip enables you to send personalized delivery notifications to customers via emails, SMS, and Facebook Messenger. You can customize AfterShip pre-built notification templates using merge tags, for example, |Tracking_URL|. Merge Tags are short-codes that you can insert in delivery notification messages to send personalized order updates. 

How do the merge tags work?

Merge tags add information like customer’s details, order updates, tracking information, and store’s details for the shipment that triggers the delivery notification. You can choose information to be communicated via delivery notifications.


List of AfterShip merge tags

Below-mentioned are merge tags supported by AfterShip.


Add merge tags

Go to Notifications > Edit template for events you want to notify customers with
Customize the template with merge tags > Save changes
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