Articles on: Notifications

Send Individual Shipments Emails With Selectable Templates

Plans: Essentials, Pro, Premium, Enterprise Platforms: All platforms


As a merchant, you would seek the privilege to send a shipment notification email of your choice to individual shipments. AfterShip lets you send shipment notification emails with a template of your choice. Also, you can preview your email to get a clear idea of what you are sending to your customers and how it looks.

Steps to send shipment emails with selectable templates

Navigate to the Shipments tab > Select an individual shipment
Click Send notification > Send email

By default, you’ll see the recommended template. However, you can choose any template from the email list you have created in AfterShip Tracking > Notification (The customer’s email will be auto-fetched)
Preview the email on the right-hand side

Once satisfied, click Send

Note: There is a daily limit of 10 emails per shipment. Additionally, you can't use order status templates for shipment status notifications.

If you have any queries, feel free to connect with our support team for quick assistance.

Updated on: 28/12/2023

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