Articles on: Settings

Send Notifications to Your Internal Teams Using AfterShip Account

AfterShip lets its users send shipment-related notifications proactively. Through email workflows, automated updates can be ensured as well. Merchants can send test email or SMS notifications to themselves to ensure that everything is alright.

➡️ Steps to send notifications to yourself

Log in to your AfterShip account > Go to Notifications and click notifications to yourself

Click Edit to modify the default templates for email and SMS notifications

SMS template customization depends on which country you belong to.
Please note that we don't include the charges for SMS notifications in any of our plans. So, kindly check the pricing before enabling text notifications.
Enable notifications for different checkpoints

Note: Make sure customers' email addresses and phone numbers are added to all your trackings so that notifications can be triggered at the right time.

ICYDK: No notifications will be sent for delivered shipments.

In case you're seeking help related to notifications, reach our support team

Updated on: 13/10/2022

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