AfterShip enables you to create a custom domain for the branded tracking page to enhance brand visibility and increase post-purchase customer engagement.

πŸ’‘ Benefits of a custom domain

πŸ“Œ Promote your website

πŸ“Œ Build customer credibility

πŸ“Œ Accelerate search engine optimization

πŸ“Œ Enhance brand consistency

πŸ’­ How does a custom domain work?

Use your own custom URL (for example http://track.yourdomain.com/tracking_number) to display the tracking information instead of usingΒ  http://username.aftership.com/tracking_number

πŸ’» Select a domain provider

There are many DNS providers available that can help store owners to register/rent a particular domain. For example. GoDaddy, Domain.com, Bluehost, etc. Shopify provides a custom domain to its users by default.

πŸ’» Create CNAME entry

Login to your DNS provider, and create a CNAME
Generate a hostname or subdomain (For example store name)
Enter destination URL as domains.aftership.com

These steps may vary depending on DNS provider user interface

πŸ”§ Edit AfterShip brand settings

Go to AfterShip Brand Settings > enter Brand Name and Subdomain to match CNAME entries created using DNS provider
Enter the custom domain within the Tracking Page field

It takes around 24 hours for the changes to take effect. You can also insert this URL to the track button code of your store page.
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