AfterShip users can send the shipment notifications via SMS to their customers. End-users receive the SMS notifications on their registered phone numbers.

Make sure to input the "+" sign together with the country code, area code and phone number. AfterShip follows phone number format rule: E.164

👨‍💻 Enable SMS Notifications

Go to settings > notifications
Enable SMS notifications as per your business requirements

💬 AfterShip's Default SMS Notification Template

AfterShip has a dedicated template for each delivery checkpoint so that flawless SMS notifications can be triggered at the right time. Following are the SMS templates AfterShip uses for different delivery statuses:

Info Received

|STORE_NAME|: Your package with |COURIER| is about to ship. |TRACKING_URL|

In Transit

|STORE_NAME|: Your package with |COURIER| is now in transit. |TRACKING_URL|

Out For Delivery

|STORE_NAME|: Your package with |COURIER| is out for delivery today! |TRACKING_URL|

Available For Pickup

|STORE_NAME|: Your package with |COURIER| is available for pickup! |TRACKING_URL|||

Delivered

|STORE_NAME|: Your package with |COURIER| is delivered! |TRACKING_URL|

Exception

|STORE_NAME|: Your package with |COURIER| has a delivery exception. |TRACKING_URL|

Failed Attempt

|STORE_NAME|: Your package with |COURIER| has a failed delivery attempt. |TRACKING_URL|
In case you need help with setting up SMS notifications, chat with our support team now
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