Overview
AfterShip SMS offers two types of SMS services: transactional and promotional. These services have different rules and requirements depending on the country and the type of message. Additionally, the availability of our SMS service may vary based on your customers’ location and the message type selected by you.
What you’ll learn
In this article, you’ll learn about:
Promotional SMS flow templates
Welcome SMS
Browser abandonment SMS
Abandoned cart SMS
Price-drop SMS
Back-in-stock SMS
Winback SMS
Customer birthday SMS
SMS newsletter
Countries supported in promotional SMS
Plans: All Plans Platforms: Shopify
AfterShip SMS currently supports four countries, including:
The United States
The United Kingdom
Canada
Australia
However, If you have any questions about the availability of AfterShip SMS in your region, or if you'd like to request support for a particular country or message type, you can inform us by filling this form.
Transactional SMS flow templates
Shipment status update
Order fulfillment status update
Estimated delivery date update
Please note that in order to enable Order fulfillment status update and Estimated delivery date update, you are required to fill this form .
Countries supported in transactional SMS
Plans: Essential, Pro, Premium, Enterprise Platforms: All Platforms
AfterShip SMS provides worldwide coverage, supporting over 200 countries, including popular destinations like the United States, Canada, the United Kingdom, Australia, Germany, France, Japan, China, Brazil, India, and many others. This ensures your customers stay informed about their package, no matter where it’s headed.
You can check the full list of the countries here.
For any further questions or help, please contact our chat support team or reach out to us at [email protected].