Feature settings

• Learn About Locations

  Overview A Location is any physical space where you can do any or all of the following activities. Ship orders Fulfill orders Receive return orders AfterShip’s Locations option allows you to add and manage multiple locations like warehouses, ship-from, return locations, or any other place you manage or stock inventory. With multiple locations added to your AfterShip accountFew readers

• Complete Guide to Set Up Your Location and Shipping Rules

  Overview AfterShip’s Location feature is a step ahead to solidify your estimated delivery date prediction and give you a better overview of your order-to-delivery time rate. Carefully defining your ship-from-locations, shipping rules, and order processing times specific to certain zones and product categories will improve our ability to predict delivery estimates for your customers based on where, wheFew readers

• Set Up Business Days To Calculate Order-To-Delivery Time

  Overview Optimize your business day by configuring settings for your warehouse location and carriers. This enables precise calculations for processing, pickup, and transit times based on business days. This optimization enhances operational control, streamlines workflow, and ensures adherence to your Service Level Agreements (SLAs) to meet and exceed customer expectations. What you’ll learn In this tutorial, we’ll discuss: Steps to set up busFew readers

• Set Up Ship-from Locations

  Overview AfterShip Tracking allows you to set up and manage the locations you fulfill and ship orders from. Steps to set-up Ship-from locations Log into your AfterShip Tracking admin dashboard Go to Settings Ship-from locations and rules Click Select locations to add the location of your choice. (https://storage.crisp.chat/users/helpdesk/website/9dd7275525e71800/screeFew readers

• Set Up Custom Fulfillment Statuses

  Overview With AfterShip Commerce API, you can set up custom fulfillment statuses for different stages of order fulfillment, including pre-shipment and in-store pickup orders. This allows you to tailor the tracking experience to better match your business processes and customer needs. Use case Create custom statuses if you experience longer processing times or have a unique fulfillmenFew readers

• Set Up Carrier and Location Masking

  Overview AfterShip Tracking supports Carrier and Location Masking on your branded tracking pages to hide sensitive carrier and location-based information from shipment updates. This customization allows for enhanced privacy and security while keeping customers informed about their order status.Few readers

• Learn More About Multi-Leg Shipment Tracking Settings

  Overview AfterShip Tracking enables you to customize how you want to track and display updates of your multi-leg shipments. A multi-leg shipment refers to a shipment that is handled by multiple carriers during its journey—usually one carrier for the initial part of the journey (the first mile) and another for the final part (the last mile). (https://storage.crisp.chat/users/helpdesk/website/9Few readers

• Create AI-Powered Shipping Rules

  Overview The AI-powered shipping rule feature automatically creates shipping rules for Shopify customers, simplifying the pre-purchase onboarding process. Benefits of AI shipping rules: Customers do not need to manually create shipping rules for EDD calculations during onboarding. The AI shipping rule is updated weekly with the latest data, eliminating the needFew readers

• Learn About Carrier Auto-Detection

  Overview Tracking can be a headache when dealing with high-volume of shipments. And it can become even more daunting if you don’t know the carriers and the shipment has no carrier information. But AfterShip Tracking has a solution to this problem. Add your most-frequently used carriers and shipping services to the AfterShip Tracking carrier list. AfterShip is integrated with 1120+ carrier servicSome readers

Organization settings

• Learn About Role-Based Access Control of Organization Members

  Overview Roles and permissions provide different levels of access to members based on the task they perform. AfterShip allows you to grant role-based access to members. When inviting members to the organization, you can control the privileges of the members by assigning different roles to them. 📢Few readers

• Learn About Multi-Organization Features

  Overview AfterShip supports the creation and management of multiple organizations with a single account. Some of the key benefits are: Streamline operations across multiple organizations Improved data management and security Collaboration with members across different organizations Seamless management of multiple organizations Independent implementation Each organization works separately and has its own products, connections, and billing sFew readers

• Learn About Internal Notifications to Organization Members

  Overview AfterShip Tracking’s Organization Notifications feature allows you to align important business updates and exceptional situations with other organization (account) members by sending them weekly and time-sensitive emails and alerts. You can also manage who you want to send these notifications and alerts to by selecting specific registered members for particular notifiFew readers

• Set up 2FA for Your AfterShip Account

  Overview Two-factor authentication adds an extra layer of security to your account and offers a more secure login process. AfterShip offers support for 2FA both on the Account (individual) and Organization (requiring all members associated with an organization to enable 2FA) levels. There are two ways to enable 2FA for your AfterShip account Authenticator app Backup codes Two-factor authentication: Account settings 1. Enable two-factor authentication Click your UFew readers

• Phone Number Verification

  Overview AfterShip provides merchants with the option to use phone number verification as a security measure to ensure that users are who they claim to be, thus providing a first line of defense against fraudulent activities. The extra layer of security that comes with the implementation of of phone verification will make it more difficult and costly for fraudsters to compromise and gain unauthorized accFew readers

• Configure AfterShip Support Access

  Overview To better protect user data and privacy, you can now limit AfterShip employees’ access to your organization's data. You can decide whether you want AfterShip employees to log in to your accounts for troubleshooting or other issues. Configure AfterShip support access Go to your Organization settings in the AfterShip admin  MoveFew readers

• Remove Your AfterShip Account

  Overview AfterShip account can be deactivated once the subscription plan gets canceled. If you are on a trial subscription, you can remove the account directly.  Note: Tracking data in your account will be deleted after 90-120 days of account removal.  Removing AfterShip account is a 3-step procedure. Step 1: Delete store connection(s) from your organization Step 2: Delete organization(s) associated with your AfterShip account Step 3: Delete AfterShip Account Delete stoPopular