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Articles on:Tracking & Status
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  • Tracking & Status
  • API, Shopping Cart, CSV
  • Track Button
  • Getting Started
  • Tracking Link
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  • Locate slug for a courier
    AfterShip identifies each courier by a unique code known as courier slug. It is one of the parameters that is passed when using CSV upload or AfterShip API. 📥 Download Courier list You can download the courier list, to find out the courier slug for a particular courier. 🚚 Find courier slug from URL [Search for thPopular
  • Track Amazon FBA USA shipments with AfterShip
    AfterShip enables you to track the status of Amazon FBA USA shipments across 680+couriers in just a few clicks. All you need is the Amazon tracking link mentioned in the shipment notification and you are good to go. 🔧 Generate tracking key and number Input Amazon tracking link into the Hex Encoder to generate a tracking key Consider the following example Amazon Tracking link:Some readers
  • Learn about delivery sub-statuses
    Subtags are predefined status available at AfterShip's end. The checkpoint messages received from couriers are mapped to these subtags for additional information on shipments. 💡For example, when the package departs from the facility, then it is mapped to Subtag Code: InTransit_007 with subtag departure scan. The list below explains the different subtags. The subtags are explained below with a little description of each. ![](https://storage.crisp.chat/users/helpdesk/website/9dd7275525e71800Some readers
  • Supported Language Parameters
    You can select the default language for your tracking page by passing the language code as a value in language parameter via API. This feature is only applicable to tracking page theme "Sake" There are different ways by which you can select the tracking page language. To customize the language of your tracking page with the new theme "Sake", please follow below steps. Passing on the language parameter via API POST: ![](https://help.aftership.com/hc/article_attachments/360003065768/ScreenSome readers
  • Learn about the AfterShip shipments import process
    AfterShip auto-imports thousands of shipments at once to eliminate human errors that happen while importing shipments.  Define shipments import settings in AfterShip Shopify e-commerce platform Make sure you have an active AfterShip subscription. AfterShip allows you to import orders fulfilled within 3, 7, 14, and 30 days and created within 60, 90, and 120 days. Connect your Shopify store with AfterShip Specify theSome readers
  • Origin And Destination Tracking
    AfterShip automatically gets tracking information for both origin and destination country for international shipments of postal service (e.g. China Post, USPS). Depending on the integration type, different method is specified below to receive destination tracking data: Store connector AfterShip detects the destination country and tracks automatically utilizing the connector integration, as per the data provided by courier. CSV upload Specify destination_country with the ISOSome readers
  • Delivery statuses of shipments
    Need to check the status of an order? At AfterShip, you can track shipments at any time and from anywhere, with a tracking number. Each tracking number is represented by status at every step of the shipment’s journey. Further, couriers provide checkpoint messages which are mapped to subtags. The real-time status of shipments at any time is given by the below statuses. ![](https://storage.crisp.chat/users/helpdesk/websiSome readers
  • Get customer reviews on delivered shipments through the branded tracking page
    Customer reviews are a great way to see what is hindering your shipping process and driving prospects away. With a branded tracking page, you can let customers share their experience for delivered shipments.  How does this feature help? Nurture customer relationships: Get customer feedback to improve your shipping performance and build long-lasting customer relationships  Build brand credibility: Improve your services with customer feedback to build brand credibility and loFew readers
  • ISO3 country code
    When tracking an international shipment shipped by a postal service (Airmail / Registered Mail / EMS) in AfterShip, you could specify the destination country and track at both Origin and Destination country. Postal services usually refer to the government owned carrier for each country - USPS for the States, Australia Post for Australia for example. You can specify the destination country when using CSV upload or [API](http://suppoFew readers
  • Destination Country Tracking
    AfterShip automatically gets tracking information for both origin and destination country for international shipments of postal service (e.g. China Post, USPS). All the tracking checkpoints from both the couriers or locations are clubbed together under a single tracking number for a better understanding. However, not all destination postal service provides tracking info and AfterShip may not support tracking of the destination carrier.Few readers
  • Updating pending statuses
    All recently added or imported shipments within your AfterShip account are tagged with "Pending" status, and queued up for tracking in batches. AfterShip automatically gets the latest tracking information from couriers every 3-12 hours. If "Pending" status still shows for long, it usually means that the courier does not have any delivery information for the tracking number yet. Also, please check if the tracking number is correct, and contact the courier if need be. AfterShip will continue traFew readers
  • Display tracking status at the store
    Tracking shipments accurately is integral to improve performance and deliver an enhanced post-purchase customer experience. With AfterShip tracking tools, proactive delivery updates can be sent to shoppers. Also, they can track shipments effortlessly with the click of a button. 📄 Show tracking information at the store 🔘 Track Button Insert Track Button to your store or embed it on the order history page. Shoppers can check the order staFew readers
  • Checklist for auto import orders
    AfterShip automatically detects and imports the tracking numbers present in your store. To correctly import tracking numbers from your store to AfterShip, please make sure: The store is connected Orders are marked as fulfilled (Only for Shopify connector users) within the store. Tracking numbers are added within the AfterShip app widget along with the courier (Only for Woocommerce store connector users). Relevant couriers are enableFew readers

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