Delivery statuses of shipments
Need to check the status of an order? At AfterShip, you can track shipments at any time and from anywhere, with a tracking number.
Each tracking number is represented by status at every step of the shipment’s journey. Further, couriers provide checkpoint messages which are mapped to subtags. The real-time status of shipments at any time is given by the below statuses.
. All the tracking checkpoints from both the couriers or locations are clubbed together under a single tracking number for a better understanding.
However, not all destination postal service provides tracking info and AfterShip may not support tracking of the destination carrier.Very popularLocate slug for a courier
AfterShip identifies each courier by a unique code known as courier slug. It is one of the parameters that is passed when using CSV upload or AfterShip API.
📥 Download Courier list
You can download the courier list, to find out the courier slug for a particular courier.
🚚 Find courier slug from URL
[Search for thVery popularUpdating pending statuses
All recently added or imported shipments within your AfterShip account are tagged with "Pending" status, and queued up for tracking in batches. AfterShip automatically gets the latest tracking information from couriers every 3-12 hours.
If "Pending" status still shows for long, it usually means that the courier does not have any delivery information for the tracking number yet. Also, please check if the tracking number is correct, and contact the courier if need be. AfterShip will continue traVery popularOrigin And Destination Tracking
AfterShip automatically gets tracking information for both origin and destination country for international shipments of postal service (e.g. China Post, USPS). Depending on the integration type, different method is specified below to receive destination tracking data:
Store connector
AfterShip detects the destination country and tracks automatically utilizing the connector integration, as per the data provided by courier.
CSV upload
Specify destination_country with the ISOVery popularLearn about delivery sub-statuses
Subtags are predefined status available at AfterShip's end. The checkpoint messages received from couriers are mapped to these subtags for additional information on shipments.
💡For example, when the package departs from the facility, then it is mapped to Subtag Code: InTransit_007 with subtag departure scan. The list below explains the different subtags.
The subtags are explained below with a little description of each.
![](https://storage.crisp.chat/users/helpdesk/website/9dd7275525e7180Very popularTrack Amazon FBA USA shipments with AfterShip
AfterShip enables you to track the status of Amazon FBA USA shipments across 680+couriers in just a few clicks. All you need is the Amazon tracking link mentioned in the shipment notification and you are good to go.
🔧 Generate tracking key and number
Input Amazon tracking link into the Hex Encoder to generate a tracking key
Consider the following example
Amazon Tracking link:PopularDisplay tracking status at the store
Tracking shipments accurately is integral to improve performance and deliver an enhanced post-purchase customer experience. With AfterShip tracking tools, proactive delivery updates can be sent to shoppers. Also, they can track shipments effortlessly with the click of a button.
📄 Show tracking information at the store
🔘 Track Button
Insert Track Button to your store or embed it on the order history page. Shoppers can check the order staPopularSupported Language Parameters
You can select the default language for your tracking page by passing the language code as a value in language parameter via API.
This feature is only applicable to tracking page theme "Sake"
There are different ways by which you can select the tracking page language. To customize the language of your tracking page with the new theme "Sake", please follow below steps.
Passing on the language parameter via API POST:
 in AfterShip, you could specify the destination country and track at both Origin and Destination country. Postal services usually refer to the government owned carrier for each country - USPS for the States, Australia Post for Australia for example. You can specify the destination country when using CSV upload or [API](http://suppoFew readersChecklist for auto import orders
AfterShip automatically detects and imports the tracking numbers present in your store.
To correctly import tracking numbers from your store to AfterShip, please make sure:
The store is connected
Orders are marked as fulfilled (Only for Shopify connector users) within the store.
Tracking numbers are added within the AfterShip app widget along with the courier (Only for Woocommerce store connector users).
Relevant couriers are enableFew readers
