Schedule Automated Email Notifications
Overview
AfterShip Tracking enables you to send prompt trigger notifications for various order and delivery statuses, ensuring timely updates for customers on their order progress.
What you’ll learn
In this article, we will discuss:
Email notification statuses
How to create a custom email Notification FlowFew readersCustomize the Opt-Out Texts in AfterShip SMS
Overview
Opt-out text is an important part of an SMS message that allows customers to easily stop receiving further messages. AfterShip SMS provides simple options for businesses, giving their customers an easy way to unsubscribe and control their message preferences.
What you’ll learn
Supported opt-out methods for different countries
Steps toFew readersHow to Display Product Documents in Email Notifications
Overview
AfterShip now supports the Product Documents feature, allowing users to display files or videos linked to the products that customers will receive in their email notifications.
What you’ll learn
In this tutorial, you will learn:
How to manage product documents
How to add product documents to email notifications (3-how-to-add-product-documents-to-emaiFew readersHow to Send Internal Notifications
Overview
AfterShip empowers users to proactively notify specific team members about crucial events such as shipment status changes, missed estimated delivery dates, or other issues, all aimed at enhancing the overall customer experience.
Steps to send internal notifications
Log into your AfterShip account
Go to Notifications Flows
(https://storage.crisp.chat/users/helpdesk/website/9dFew readersHow to Analyze the Performance of Email/SMS Flows
Overview
AfterShip Tracking enables you to track the performance of the notification flows in a few simple steps.
How to track the performance of the Notifications Flows
Log into your AfterShip Tracking admin dashboard
Click Notifications Flows
Select a flow for which you want to track the performance
Click Edit
(https://storage.crisp.chat/users/helpdesk/website/9dd7275Few readersHow to Set Up Multilingual Notifications
Overview
AfterShip enables users to effortlessly send multilingual notifications based on each customer's order language. The system automatically identifies the customer's order language within the notification workflow, allowing for the precise matching and delivery of content in their preferred language.Few readersLearn More About Message Segments, SMS Character Counts, and Credit Costs
Overview
In today's mobile communication landscape, understanding the fundamentals of how text messages work is essential. In this article, we'll demystify what message segments are, how SMS character counts impact your messages, and how the cost of your SMS credits is calculated.
What you’ll learn
In this tutorial, we will discuss:
What are message segments and SMS character count?
How the SMS credit cost is calculated?
What are message segments and SMS character count?
AFew readers