• Schedule Automated Email Notifications

  Overview AfterShip Tracking enables you to send prompt trigger notifications for various order and delivery statuses, ensuring timely updates for customers on their order progress. What you’ll learn In this article, we will discuss: Email notification statuses How to create a custom email Notification FlowFew readers

• Customize the Opt-Out Texts in AfterShip SMS

  Overview Opt-out text is an important part of an SMS message that allows customers to easily stop receiving further messages. AfterShip SMS provides simple options for businesses, giving their customers an easy way to unsubscribe and control their message preferences. What you’ll learn Supported opt-out methods for different countries Steps toFew readers

• How to Display Product Documents in Email Notifications

  Overview AfterShip now supports the Product Documents feature, allowing users to display files or videos linked to the products that customers will receive in their email notifications. What you’ll learn In this tutorial, you will learn: How to manage product documents How to add product documents to email notifications (3-how-to-add-product-documents-to-emaiFew readers

• How to Send Internal Notifications

  Overview AfterShip empowers users to proactively notify specific team members about crucial events such as shipment status changes, missed estimated delivery dates, or other issues, all aimed at enhancing the overall customer experience. Steps to send internal notifications Log into your AfterShip account Go to Notifications Flows (https://storage.crisp.chat/users/helpdesk/website/9dFew readers

• How to Analyze the Performance of Email/SMS Flows

  Overview AfterShip Tracking enables you to track the performance of the notification flows in a few simple steps. How to track the performance of the Notifications Flows Log into your AfterShip Tracking admin dashboard Click Notifications Flows Select a flow for which you want to track the performance Click Edit (https://storage.crisp.chat/users/helpdesk/website/9dd7275Few readers

• How to Set Up Multilingual Notifications

  Overview AfterShip enables users to effortlessly send multilingual notifications based on each customer's order language. The system automatically identifies the customer's order language within the notification workflow, allowing for the precise matching and delivery of content in their preferred language.Few readers

• Learn More About Message Segments, SMS Character Counts, and Credit Costs

  Overview In today's mobile communication landscape, understanding the fundamentals of how text messages work is essential. In this article, we'll demystify what message segments are, how SMS character counts impact your messages, and how the cost of your SMS credits is calculated. What you’ll learn In this tutorial, we will discuss: What are message segments and SMS character count? How the SMS credit cost is calculated? What are message segments and SMS character count? AFew readers