Articles on: Flows

How to Send Welcome Emails for Shopify Email Signup Forms

Plans: All Pans Platforms: Shopify


Overview


Send automatic welcome emails to visitors who opt-in to receive your email marketing via a Shopify signup form or account creation. It helps you drive sales by fostering engagement and building a strong relationship with customers.


What you’ll learn



Steps to send welcome emails for Shopify email signup forms


  1. Log into your AfterShip Email admin dashboard
  2. Go to Emails and SMS > Flows
  3. Select Welcome subscribers > Get started


  1. In the flow editor, click Trigger
  2. Specify the Signup source
  3. Click Save


  1. Once done, Click Send Email action card in the flow editor to customize the email


  1. Go to Settings
  2. Add Email subject and Sender info
  3. Go to Content
  4. Select blocks to edit content
  • Header: remove the default logo and add your store’s logo
  • Footer: edit description and address
  • Body: add or remove blocks as per your preference
  1. Go to Styles
  2. Customize text and style


Send yourself a test email to preview how your email is looking and check if any changes are required. If you're satisfied with it, click Enabled under Status and click Save.


View more details about how to send welcome emails to the subscribers here


When are these emails sent


The welcome emails are sent on two events:


  • When customers accept marketing emails at the checkout page.


The customer is added to the Email subscribers group under the Customers tab of your Shopify store.


* When customers subscribe to newsletters via signup forms on your store.


or any further questions or help, please contact our chat support team or reach out to us at [email protected].

Updated on: 15/04/2025