Articles on: Pricing

How to Change, Upgrade, or Downgrade Your AfterShip Plan

Overview

Need to access more advanced features or adjust your AfterShip Feed plan to fit your business needs? You can easily upgrade, downgrade, or cancel your subscription at any time, whether you’re billed via AfterShip (Stripe) or Shopify.

Visit the AfterShip Pricing page to review all available plans before making changes.

Upgrade your plan (AfterShip Billing Users)

AfterShip billing users are the ones using Stripe for payment processing.

Go to Billing in your AfterShip Feed settings.

You can view your current plan, usage quota, and billing cycle details in the Current plan section.

Select Upgrade now to open the comparison table of AfterShip Feed plans.

Upgrading your AfterShip Feed plan

When upgrading your AfterShip Feed plan, you can increase your order quota within the same plan tier.

For example, if you're on the AfterShip Feed Scale 1000 - Monthly plan (1000 order volume) and want to upgrade, you can move to the AfterShip Feed Scale 1500 - Monthly plan, while maintaining the same premium features and expanding your order volume limit.

If you're on the AfterShip Feed Basic 500 - Monthly plan (500 order volume) and wish to upgrade, you have two options:

Upgrade to the AfterShip Feed Scale (1000-1500 order quota) - Monthly plan to access premium features and increased sales channel limits.
Stay on the AfterShip Feed Basic - Monthly plan and pay an additional charge of $0.20 for each extra order beyond the Basic plan's quota.

Based on the order quota or features, choose the desired plan and click Choose {plan}.
A confirmation window will appear showing the new plan details. Review the information, then click Upgrade plan to finalize the upgrade.

Downgrade your plan (AfterShip Billing Users)

Go to Billing in your AfterShip Feed settings.

You can view your current plan, usage quota, and billing cycle details in the Current plan section.

Click the (....) icon, then Downgrade to open the comparison table of AfterShip Feed plans.

Downgrading your AfterShip Feed plan

When downgrading your AfterShip Feed plan, you can reduce your order quota within the same plan tier. For example, if you're on the AfterShip Feed Scale 1500 - Monthly plan (where 1500 represents your order volume) and wish to downgrade, you can move to the AfterShip Feed Scale 1000 - Monthly plan, keeping the premium features associated with the Scale plan.

However, if you're on the AfterShip Feed Scale 1000 - Monthly plan (1000 order volume) and decide to downgrade, you’ll need to switch to the AfterShip Feed Basic (10-500 order quota) - Monthly plan. Keep in mind that downgrading from a Scale plan to a Basic plan means losing access to certain premium features, including the ability to connect more than 2 sales channels. If you have more than 2 sales channels connected, you'll need to disconnect additional stores to comply with the Basic plan's limitations.

Based on the order quota or features, choose the desired plan and click Choose {plan}.
A confirmation window will appear showing the new plan details. Review the information, then click Downgrade plan to finalize the upgrade.

Upgrade your plan (Shopify billing users)

If your AfterShip account is connected to Shopify, your subscription is managed through your Shopify billing.

Go to Billing in your AfterShip Feed settings.

You can view your current plan, usage quota, and billing cycle details in the Current plan section.

Select Upgrade now to open the comparison table of AfterShip Feed plans.
Based on the order quota or features, choose the desired plan and click Choose {plan}.
Click Confirm and you will be directed to your Shopify store.
Click Approve subscription.
You’ll be redirected back to AfterShip, and your new plan will be activated.

Downgrade your plan (Shopify billing users)

Go to Billing in your AfterShip Feed settings.

You can view your current plan, usage quota, and billing cycle details in the Current plan section.

Click the (....) icon, then Downgrade to open the comparison table of AfterShip Feed plans.
Based on the order quota or features, choose the desired plan and click Choose {plan}.
Click Confirm and you will be directed to your Shopify store.
Click Approve subscription.
You’ll be redirected back to AfterShip, and your new plan will be activated.

FAQs

Q. How to upgrade from a Free Plan to a Paid Plan?

AfterShip Feed does not offer a Free plan, instead, new users are given a 7-day trial to experience premium features. After the trial, you need to upgrade to a paid plan to continue using the premium features.

Go to the Home page of your AfterShip trial account.
Click Upgrade Now to open the Pricing page.
Select your preferred plan based on your required order quota and billing cycle (monthly or annually).
Provide the necessary details, such as payment information.
Click Upgrade plan to finalize the upgrade.

Q. Can I test the plan features before purchasing?

Yes, we offer a 7-day free trial plan to help you test all the premium features of AfterShip Feed before purchase.

Q. How to upgrade to the Enterprise plan?

To upgrade to the Enterprise plan, please contact the AfterShip Sales team.

Q. How to manage my AfterShip Feed plan?

You can choose a plan based on your business needs, order volume, and the sales channel stores. Plans can be upgraded or downgraded at any time from your account settings.

Q. Can I use one AfterShip subscription for multiple platforms?

Yes. A single AfterShip subscription can be used for multiple platforms. You can connect multiple stores from different platforms like Shopify, WooCommerce, BigCommerce, Magento, and others under the same AfterShip account.

Additional resources

Tips for better account management

Review usage regularly: Check your order quota and feature needs before upgrading.
Set renewal reminders: Keep track of billing dates to avoid interruptions.
Consolidate accounts: If you manage multiple stores, link them under one AfterShip account for easier management.

Updated on: 29/10/2025