Manage Creators Data with CSV Import
Plans : Learn more Platforms : All platforms
Merchants often collaborate with creators to enhance their product visibility and drive sales. To make these collaborations more efficient and ensure smooth ongoing relationships, AfterShip Feed features a My creators module. The module streamlines how merchants import and manage their creator partnerships. Using a CSV import feature, merchants can easily add new creators and update existing creator information, making it easier to scale creator collaborations.
The feature also supports Custom fields, allowing for even more tailored management of creator data.
Go to Affiliates in your AfterShip Feed admin.
Navigate to Manage creators > My creators.
Click the CSV import button to begin importing or updating creators.
Download the Sample CSV Template.
The CSV template will include several columns for input.
Creator Name is a required field, while other fields are optional and can be filled in based on your needs.
If you’ve set up Custom fields for your creators, you can add them as additional columns in the CSV template. The system will ensure these fields are imported correctly.
After editing the CSV template with your creator data, upload the file into the system.
If you update information for existing creators, simply upload the new CSV with the updated data.
Once the CSV is uploaded, the system will automatically process it and add the creators to My creators list.
Only creators listed in Find creators will be imported.
If a creator isn’t already in the My creators module, they will be added to the list.
If the creator already exists, the system will update their details based on the new information in the CSV. Any empty fields will be ignored, and the existing data will remain unchanged.
If you are updating information for existing creators with old information that already exists, the CSV will show an import error.
If the CSV upload encounters any import errors, a banner displaying Some creators failed to be added. Check that youve uploaded the correct information and try again. View error report.
You can view the full error report by clicking the View error report button that will direct you to a new page from where you can download the error report will all the creators that failed to import along with the reason. Find som common import errors, why they occur, and how you can rectify them below.
You can better manage creators and view their data from the last 30 days by applying available filters including, categories of their shoppable videos, follower count, follower age, and when (date/date range) they are added.
You can also sort creators data from Oldest to Newest or Newest to Oldest based on Followers, GMV, and date when they are added to My creators.
Example: If you want to see creators added on the particular date to My creators list
Click Added on filter.
select the date range from the dropdown. You can select between Today, Yesterday, Last 7 days, Last 30 days, and Last 90 days.
Select the Starting and Ending date. You can directly select the dates on the calendar.
Click Apply.
Whitelist access: Starting December 9th, only selected customers (whitelisted merchants) will have access to the Affiliates feature.
Free Trial: These whitelisted customers will have access to the feature for free for one month.
Post-Trial: After the free trial ends, access to the Affiliates feature will be available only for AfterShip Feed Growth and higher-tier plans.
Overview
Merchants often collaborate with creators to enhance their product visibility and drive sales. To make these collaborations more efficient and ensure smooth ongoing relationships, AfterShip Feed features a My creators module. The module streamlines how merchants import and manage their creator partnerships. Using a CSV import feature, merchants can easily add new creators and update existing creator information, making it easier to scale creator collaborations.
The feature also supports Custom fields, allowing for even more tailored management of creator data.
Import creators or update their information using a CSV file
Go to Affiliates in your AfterShip Feed admin.
Navigate to Manage creators > My creators.
Click the CSV import button to begin importing or updating creators.
Download the Sample CSV Template.
The CSV template will include several columns for input.
Creator Name is a required field, while other fields are optional and can be filled in based on your needs.
If you’ve set up Custom fields for your creators, you can add them as additional columns in the CSV template. The system will ensure these fields are imported correctly.
After editing the CSV template with your creator data, upload the file into the system.
If you update information for existing creators, simply upload the new CSV with the updated data.
Once the CSV is uploaded, the system will automatically process it and add the creators to My creators list.
Only creators listed in Find creators will be imported.
If a creator isn’t already in the My creators module, they will be added to the list.
If the creator already exists, the system will update their details based on the new information in the CSV. Any empty fields will be ignored, and the existing data will remain unchanged.
If you are updating information for existing creators with old information that already exists, the CSV will show an import error.
Demo
Common CSV import errors
If the CSV upload encounters any import errors, a banner displaying Some creators failed to be added. Check that youve uploaded the correct information and try again. View error report.
You can view the full error report by clicking the View error report button that will direct you to a new page from where you can download the error report will all the creators that failed to import along with the reason. Find som common import errors, why they occur, and how you can rectify them below.
| Error | Description | Possible Causes | Solutions |
|---|---|---|---|
| 1. Parse import creator CSV data failed | This error indicates that the system encountered a problem while trying to read or process the CSV file containing creator data. | 1. Invalid CSV format (e.g., missing commas, unescaped quotes). | Verify the CSV file is properly formatted. |
| 2. Corrupted CSV file. | Open and resave the CSV file in (.csv) format. | ||
| 2. Import creator by CSV get customize column failed / import creator column not match | This error occurs when the column headers in the uploaded CSV do not match the expected fields required by AfterShip Feed. | 1. Column headers in the CSV do not match the required fields. | Double-check the CSV template and ensure column headers align exactly with the required format. |
| 2. Extra columns or missing columns. | Remove any extra or unnecessary columns. | ||
| 3. Incorrect order of columns. | Match column order. | ||
| 3. Creator not found by username | This error happens when the system cannot find the creator by the specified username in TikTok Shop, possibly due to a typo or mismatched data. | 1. Incorrect or misspelled creator username. | Cross-check the username in TikTok Shop for accuracy. |
| 2. The creator account has been deleted or deactivated. | Ensure that the creator's account is active and valid. |
Filter and sort creators
You can better manage creators and view their data from the last 30 days by applying available filters including, categories of their shoppable videos, follower count, follower age, and when (date/date range) they are added.
You can also sort creators data from Oldest to Newest or Newest to Oldest based on Followers, GMV, and date when they are added to My creators.
Example: If you want to see creators added on the particular date to My creators list
Click Added on filter.
select the date range from the dropdown. You can select between Today, Yesterday, Last 7 days, Last 30 days, and Last 90 days.
Select the Starting and Ending date. You can directly select the dates on the calendar.
Click Apply.
Supported plans
Whitelist access: Starting December 9th, only selected customers (whitelisted merchants) will have access to the Affiliates feature.
Free Trial: These whitelisted customers will have access to the feature for free for one month.
Post-Trial: After the free trial ends, access to the Affiliates feature will be available only for AfterShip Feed Growth and higher-tier plans.
Updated on: 12/12/2024
Thank you!