TikTok Shop Combined Listing Order Sync Rules
Plans: All plans Platforms: All platforms
TikTok has introduced a new feature called Combined Listing that enables merchants to bundle several products for sale, effectively increasing the merchant's Gross Merchandise Volume (GMV).
Modifications are done in the order syncing process between your eCommerce platform, AfterShip Feed, and TikTok Shop to accommodate this new functionality. When synchronizing TikTok Shop (TTS) orders that include combined products to your eCommerce platform, AfterShip Feed will first divide the combined items within the same order into sub-items. Subsequently, it will create orders in the eCommerce system using these sub-items to ensure that the merchant's warehouse or delivery system can accurately fulfill the items upon receiving the order.
In this article, we will show you:
Create a combined listing in the TikTok Shop
Combined order sync to AfterShip Feed
Combined order sync to eCommerce platform
Customize Shopify tags for TikTok Shop Combined orders
The combined product consists of different SKUs to sell them as a standalone listing and let buyers purchase products that go well together in one click. The Combined products will be listed on the product list of your shop with their individual entries and product detail pages.
Go to Products tab and select Manage Products in your TikTok Shop Seller Center.
Click the green downward arrow from the right-hand side of the dashboard and select Combined listing.
You will land on the Add combined product page to configure the necessary settings and make the required selections to successfully create a combined listing.
a. Combined product name: Input a name for the combined product listing, formatted like a regular product. This will display as the name of the combined listing irrespective of products or SKUs under it.
b. Combined SKU's Name: Input a name for the combined product SKU. Under each combined product listing, multiple variations or SKUs can be added which must include at least two existing products (their SKUs).
c. Combined SKU list: Click Select SKUs under the Combined SKU list to start adding SKUs of live products.
d. Filter products by categories or search them by name, ID, or seller SKU.
c. Expand the product you wish to add to the combined SKU list and select the checkbox of variation(s) to want to add to the list.
Each combined SKU list will represent one product bundle (can add n number of SKUs of live products).
Multiple combined SKU lists mean multiple product bundles (can add n number of SKUs of live products under each bundle) under one combined listing.
For the products added under each combined SKU, you can select more than one variation(SKU).
d. Once SKUs are added, click Confirm. All the selected SKUs of the live products will be displayed under the Combined SKU list
Similarly, you can create multiple combined SKU lists (product bundles) under one combined product listing. When placing orders under for these combined products, customers will get the option to select the combined SKUs they want to buy.
Please bear in mind that a combined product listing will be treated as a regular product in the TikTok Shop.
e. Set the Retail price of the combined SKU’s list (product variations) that should be <,= than the total sum of the sub-product (SKU) prices.
f. Select the Main product out of all the products that are added to the combined SKU list which will be the face of the combined product listing.
g. The Category of the combined product listing will be auto-determined based on the Main product’s category.
h. If you wish to auto-replicate certain information about the Main product for the combined product listing, select the checkboxes based on your preference. The selected information will be automatically displayed for the combined listing.
i. Add in the Product details adhering to TikTok Shop’s product listing guidelines.
j. Add relevant images and descriptions depicting the true nature of the combined product listing to give customers a better understanding of the products.
k. Under Shipping, configure the product weight and dimensions to calculate the estimated shipping fee.
l. Add relevant Certifications confirming the authenticity, legality, and safety of the products listed.
m. Once all the required information is added, click Publish to send the product listing for review. Once approved, the listing will become live in your TikTok Shop.
On the Manage Products dashboard, the combined listing will be labeled with the Combined product tag.
The orders from TikTok Shop that include combined products will be labeled with the Combined product order on the Orders dashboard in your AfterShip Feed admin.
The orders will successfully sync to your eCommerce platform only when the TikTok Shop SKUs in the combined orders are linked to the SKUs on Shopify. Otherwise, the order sync will fail.
Click Link now to link TikTok Shop products to products on Shopify and click Save and sync
You can automatically or manually link products on your TikTok Shop to the eCommerce platform for effective order syncing between the platforms.
Your TikTok Shop orders will be synced to your eCommerce store based on your Order sync rules.
Upon successful SKU linking, the order will be synced to your eCommerce platform if everything worked as expected.
To sync combined orders with the eCommerce platform, AfterShip Feed will initially break down combined product (bundle) into individual sub-products (products part of the bundle) within the same order. Subsequently, it will generate orders within the eCommerce system using these sub-products under the same order so that the merchant's warehouse or delivery system can fulfill the items correctly when receiving the order. This simplifies the process for merchants, who only need to manage and link the sub-products within Feed.
Supported for Shopify only
Customize tags assigned to TikTok Shop Combined Orders that will automatically be added when they are synced to Shopify.
Go to Settings > Channel settings in your AfterShip Feed admin.
Move to the Order sync tab and scroll down to Auto-tag orders on Shopify.
Click + Add tag and choose Combined product order for the Orders from TikTok Shop field. Subsequently, input the custom tag in the Shopify tag field to assign that tag to the combined product orders when they are synced to Shopify.
Save the changes.
Overview
TikTok has introduced a new feature called Combined Listing that enables merchants to bundle several products for sale, effectively increasing the merchant's Gross Merchandise Volume (GMV).
Modifications are done in the order syncing process between your eCommerce platform, AfterShip Feed, and TikTok Shop to accommodate this new functionality. When synchronizing TikTok Shop (TTS) orders that include combined products to your eCommerce platform, AfterShip Feed will first divide the combined items within the same order into sub-items. Subsequently, it will create orders in the eCommerce system using these sub-items to ensure that the merchant's warehouse or delivery system can accurately fulfill the items upon receiving the order.
What you’ll learn
In this article, we will show you:
Create a combined listing in the TikTok Shop
Combined order sync to AfterShip Feed
Combined order sync to eCommerce platform
Customize Shopify tags for TikTok Shop Combined orders
Create a combined listing in the TikTok Shop
The combined product consists of different SKUs to sell them as a standalone listing and let buyers purchase products that go well together in one click. The Combined products will be listed on the product list of your shop with their individual entries and product detail pages.
Go to Products tab and select Manage Products in your TikTok Shop Seller Center.
Click the green downward arrow from the right-hand side of the dashboard and select Combined listing.
You will land on the Add combined product page to configure the necessary settings and make the required selections to successfully create a combined listing.
a. Combined product name: Input a name for the combined product listing, formatted like a regular product. This will display as the name of the combined listing irrespective of products or SKUs under it.
b. Combined SKU's Name: Input a name for the combined product SKU. Under each combined product listing, multiple variations or SKUs can be added which must include at least two existing products (their SKUs).
c. Combined SKU list: Click Select SKUs under the Combined SKU list to start adding SKUs of live products.
d. Filter products by categories or search them by name, ID, or seller SKU.
c. Expand the product you wish to add to the combined SKU list and select the checkbox of variation(s) to want to add to the list.
Each combined SKU list will represent one product bundle (can add n number of SKUs of live products).
Multiple combined SKU lists mean multiple product bundles (can add n number of SKUs of live products under each bundle) under one combined listing.
For the products added under each combined SKU, you can select more than one variation(SKU).
d. Once SKUs are added, click Confirm. All the selected SKUs of the live products will be displayed under the Combined SKU list
Similarly, you can create multiple combined SKU lists (product bundles) under one combined product listing. When placing orders under for these combined products, customers will get the option to select the combined SKUs they want to buy.
Please bear in mind that a combined product listing will be treated as a regular product in the TikTok Shop.
e. Set the Retail price of the combined SKU’s list (product variations) that should be <,= than the total sum of the sub-product (SKU) prices.
f. Select the Main product out of all the products that are added to the combined SKU list which will be the face of the combined product listing.
g. The Category of the combined product listing will be auto-determined based on the Main product’s category.
h. If you wish to auto-replicate certain information about the Main product for the combined product listing, select the checkboxes based on your preference. The selected information will be automatically displayed for the combined listing.
i. Add in the Product details adhering to TikTok Shop’s product listing guidelines.
j. Add relevant images and descriptions depicting the true nature of the combined product listing to give customers a better understanding of the products.
k. Under Shipping, configure the product weight and dimensions to calculate the estimated shipping fee.
l. Add relevant Certifications confirming the authenticity, legality, and safety of the products listed.
m. Once all the required information is added, click Publish to send the product listing for review. Once approved, the listing will become live in your TikTok Shop.
On the Manage Products dashboard, the combined listing will be labeled with the Combined product tag.
Combined order sync to AfterShip Feed
The orders from TikTok Shop that include combined products will be labeled with the Combined product order on the Orders dashboard in your AfterShip Feed admin.
The orders will successfully sync to your eCommerce platform only when the TikTok Shop SKUs in the combined orders are linked to the SKUs on Shopify. Otherwise, the order sync will fail.
Click Link now to link TikTok Shop products to products on Shopify and click Save and sync
You can automatically or manually link products on your TikTok Shop to the eCommerce platform for effective order syncing between the platforms.
Your TikTok Shop orders will be synced to your eCommerce store based on your Order sync rules.
Upon successful SKU linking, the order will be synced to your eCommerce platform if everything worked as expected.
Combined order sync to eCommerce platform
To sync combined orders with the eCommerce platform, AfterShip Feed will initially break down combined product (bundle) into individual sub-products (products part of the bundle) within the same order. Subsequently, it will generate orders within the eCommerce system using these sub-products under the same order so that the merchant's warehouse or delivery system can fulfill the items correctly when receiving the order. This simplifies the process for merchants, who only need to manage and link the sub-products within Feed.
Customize Shopify tags for TikTok Shop Combined orders
Supported for Shopify only
Customize tags assigned to TikTok Shop Combined Orders that will automatically be added when they are synced to Shopify.
Go to Settings > Channel settings in your AfterShip Feed admin.
Move to the Order sync tab and scroll down to Auto-tag orders on Shopify.
Click + Add tag and choose Combined product order for the Orders from TikTok Shop field. Subsequently, input the custom tag in the Shopify tag field to assign that tag to the combined product orders when they are synced to Shopify.
Save the changes.
Updated on: 06/08/2024
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