Syncing Orders to eCommerce Platform

• New Changes to TikTok Shop Order Status Sync: On Hold

  Overview TikTok rolled out a significant update— On Hold order status. This tweak to the order process brought with it some noteworthy alterations. When a buyer places a paid order on TikTok, their order status will read On hold for one hour. During this brief period, buyers have the flexibility to cancel their orders without requiring the sellerPopular

• TikTok Shop Platform Discount Rules

  Overview TikTok Shop gives customers platform discounts (product and shipping fee) which are independent of the discounts given by the sellers to the customers. The discounts sellers give are funded by the sellers themselves, while the discounts that TikTok Shop gives are reimbursed to the sellers/merchants. For example, if a customer’s order total before the discount is $12 and TikTok Shop is giving an additionSome readers

• What Are the Possible Reasons for a Failed Order Syncing

  There are situations when AfterShip Feed will fail to sync orders from TikTok Shop to your eCommerce platform. The most common reasons for failure are: You haven't linked the TikTok products with eCommerce platform's products in AfterShip Feed admin The ordered product has been deleted from your eCommerce platform AfterShip Feed misses the required fields of your eCommerce platform Your producFew readers

• Shopify Transaction Fee for TikTok Shop Orders

  Shopify doesn’t charge any transaction fees for your TikTok Shop orders. As Shopify's official document states: Third-party transaction fees are charges that apply to each transaction when you use a third-party payment provider to take customer payments. Transaction fees don't apply for POFew readers

• Learn More About Hassle-Free Order Management

  Overview AfterShip Feed Order Center lets you seamlessly track and manage all your orders. Additionally, if any of your orders fail to sync, you can view detailed information regarding the reasons for the failure and instructions on how to rectify the issue. This feature ensures that you stay informed about the status of all your TikTok Shop orders and are able toFew readers

• Configure FBT (Fulfilled by TikTok) Orders Sync Rules

  Overview When merchants opt for the Fulfilled by TikTok (FBT) shipping service, TikTok automatically takes care of inventory management and new order processing. As a result, these FBT orders follow a different syncing process than non-FBT orders. AfterShip Feed supports various options for merchants to customize their experience. They can choose whether FBT orders should be synced to their eCommerce store and deciFew readers

• TikTok Shop Combined Listing Order Sync Rules

  Overview TikTok has introduced a new feature called Combined Listing that enables merchants to bundle several products for sale, effectively increasing the merchant's Gross Merchandise Volume (GMV). Modifications are done in the order syncing process between your eCommerce platform, AfterShip Feed, and TikTok Shop to accommodate this new functionality. When synchronizing TikTok Shop (TTS) ordersFew readers

• Customize Order Name Format

  Overview AfterShip Feed allows you the option to either showcase your ecommerceplatform ’s order ID or show the TikTok Shop original order ID on the ecommerceplatform , rather than the ecommerceplatform order ID with prefix and suffix custimization capability when syncing orders to the ecommerceplatform . Go to Channel settings (https://feed.automizely.com/Few readers

Fulfilling Orders on eCommerce Platform

• Sync Tracking Numbers to TikTok Shop

  Overview If you're experiencing issues with syncing eCommerce platform orders' tracking information to your TikTok Shop store, there could be a couple of reasons. When fulfilling orders outside of TikTok (Shipped by Seller), you can choose your own logistics service provider (carrier). You must, however, meet the following criteria: The logistics service provider must be from the approved liPopular

• Split and Combine Packages for TikTok Shop Orders: Seller Shipping

  Overview As a merchant, I can split multiple items in one order into multiple packages for delivery and likewise combine multiple orders into one package for fulfillment and delivery. Based on orders split and combined from TikTok Shop or your eCommerce platform, the same will be synced across platforms via AfterShip Feed. This article will take you through how the order splitting and combining worFew readers

• Split and Combine Packages for TikTok Shop Orders: TikTok Shipping

  Overview As a merchant, I can split multiple items in one order into multiple packages for delivery and likewise combine multiple orders into one package for fulfillment and delivery. Based on orders split and combined from TikTok Shop or your eCommerce platform, the same will be synced across platforms via AfterShip Feed. This article will take you through how the order splitting and combining worFew readers

• How to Update Tracking Information From WooCommerce to TikTok Shop?

  On WooCommerce, you cannot enter tracking number and courier name manually. Usually, WooCommerce merchants install tracking or shipment plugins to fill tracking information in the order detail section. We suggest installing AfterShip Tracking or Shipment Tracking , as these tFew readers

Order Display Rules

• Customize Shipping Methods in Shopify Orders

  Overview You can use the Shipping Method Mapping feature in AfterShip Feed to customize the shipping options displayed on your Shopify order. This feature allows you to define custom rules to map the TikTok Shop shipping options to the ones you use on your Shopify Store in order to reduce errors in order fulfillment. Shopify deFew readers

• Learn About Discount Amount Mapping in TikTok Shop Orders

  Overview Our latest update offers coupon/discount mapping support, allowing you to have precise insights into your order amounts within your eCommerce platform. In this article, we'll explain how these discount amounts are presented in order details for Shopify, BigCommerce, Magento 2, and WooCommerce, ensuring you have a clear understanding of your order breakdowns. Read on to find out how these chanFew readers

• Customize Shopify Tags for Efficient TikTok Order Management

  Overview AfterShip Feed empowers merchants by allowing customization of TikTok Shop (TTS) order tags. While the default tag is "TikTok Shop," merchants can personalize it by adding tags like "TikTok-FBM." This feature proves valuable for distinguishing Fulfillment by TikTok (FBT) orders, giveaway orders, and sample orders, aiding in efficient order management. Explore how this customization enhances orderFew readers

• Learn More About Payment Method Mapping

  Overview Our latest update offers payment method mapping support, allowing you to have precise insights into your TikTok Shop order's payment method within your eCommerce platform. In this article, we'll explain how the payment mapping can be configured in your AfterShip Feed admin and how the payment method is reflected in your order details for Shopify post setup. Read on to find out how these changFew readers

FAQs

• Why Is My TikTok Shop Order Still “In Transit” While the Package Has Been Delivered

  Overview Say you have an TikTok Shop order 123, and it is "In Transit " in TikTok Shop seller center. But the package is showing delivered in the courier website. Why is my order still "In Transit"? AfterShip FeedPopular

• FAQs Related To Shopify Order Linked Customer Details

  Overview Have you ever encountered a situation where your Shopify orders seemed to lack essential customer details or contained incorrect information? If so, you're not alone. In this article, we delve into the reasons behind this occurrence and shed light on how AfterShip Feed handles these puzzling scenarios. In this article, we will discuss: Understanding the issue UncFew readers

• Learn More About VAT and Sales Tax Policies (Shopify)

  Overview The tax charged in the UK is named VAT, whereas the tax charged in the US is regarded as Sales Tax. Value Added Tax (VAT)/ Sales Tax policies are not one-size-fits-all; they vary across countries and regions. As a result, users often have distinct preferences on how VAT is presented in their order details. For example, the US merchants prefer to showFew readers

• Can I specify a warehouse location in Shopify for my TikTok store?

  Overview This tutorial will help you understand how the inventory sync works from Shopify to TikTok Shop and if we can select specific warehouse locations for TikTok Shop. This involves two cases a. When the order is created on Shopify b. When the order is created on TikTok but synced to Shopify via AfterShip Feed AfterShip Feed's Inventory sync feature allows you to set up Available inventory quanFew readers

• Frequently Asked Questions About Sales Taxes

  Will US customers be charged sales taxes? Yes, US customers are subject to state and local sales taxes. Your postal code (mentioned in your billing address) will decide the applicable state and local tax rates. Note: Sales tax charges will be included as a line item on your billing statement or invoice. AfterShip is currently registered to collect sales taxes or other transaction-related taxes in: California New York Tennessee Texas Utah Washington New Jersey ConneFew readers

• Learn More About VAT and Sales Tax Policies (BigCommerce and WooCommerce)

  Overview The tax charged in the UK is named VAT, whereas the tax charged in the US is regarded as Sales Tax. Value Added Tax (VAT)/ Sales Tax policies are not one-size-fits-all; they vary across countries and regions. As a result, users often have distinct preferences on how VAT is presented in their order details. For example, the US merchanFew readers

• FAQs Related to Order Syncing

  1. Why does the shipping address of the order contain ""? It means that you have opted for Shipped via platform shipping option and you must purchase and print shipping labels on TikTok Shop Seller Center. If the order is Shipped via platformFew readers