AfterShip Personalization Help Center
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  • Remove Unpaid Post-Purchase Items From Orders Automatically
    Overview In the post-purchase settings of AfterShip Personalization, you can enable or disable the “Remove if unpaid” setting. Sometimes an approved post-purchase offer item is not paid for, and your customer will receive a message of “transaction declined” or “payment failed” for several reasons. The two main reasons are: Payment declined from the bank (customer side) Payment declined from the payment proceFew readers
  • Configure AfterShip Support Access
    Overview To better protect user data and privacy, you can now limit AfterShip employees’ access to your organization's data. You can decide whether you want AfterShip employees to log in to your accounts for troubleshooting or other issues. Configure AfterShip support access Go to Organization settings in the AfterShip admin  Move to SFew readers

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