How to Manage User Roles and Permissions on AfterShip Returns
Overview Roles and permissions provide different levels of access to members based on the task they perform. AfterShip allows you to grant role-based access to members. When inviting members to the organization, you can control the privileges of the members by assigning different roles to them. 📢 What you'll learn In this tutorial, we will discuss: How to add or remove a member in anFew readersConfigure AfterShip Support Access
Overview To better protect user data and privacy, you can now limit AfterShip employees’ access to your organization's data. You can decide whether you want AfterShip employees to log in to your accounts for troubleshooting or other issues. Configure AfterShip support access Go to your Organization settings in the AfterShip admin MoveFew readersHow to Set Up Return Checkout Method
Overview Merchants can use Stripe or Shopify checkout to collect the exchange upsell amount and cost of return. This feature gives merchants the option to choose the in-store or in-app flow for the “Exchange for other items” option. Meaning, based on the Exchange for other items flow selected, the customer will be directed to that flow and checkout to pay the upsell amount and cost of rFew readersHow To Sync Order Tags and Notes to Original Platform
Overview Original and exchange orders associated with AfterShip Returns are accompanied with related tags and notes on the original purchase’s eCommerce platform for you to recognise them easily. You can customize these AfterShip Returns order tags for certain return events and decide whether to sync them back to your eCommerce platform. These customizable tFew readers