Common

• Common Troubleshooting Tips

  Overview Here are some common errors you might encounter while processing your shipments across carriers. The article provides the troubleshooting tips to help you resolve the issues. Error messages data.shipment.shipto.city is a required property data.shipment.shipto.city is invalid data.shipment.shipto.postalcode is invalid data.shipFew readers

Carrier - USPS

This section contains no articles.

Carrier - FedEx

• Carrier - FedEx Troubleshooting Tips

  Overview If you are receiving error messages related to FedEx shipments, the article provides the troubleshooting tips to help you resolve the issue. Error messages data.shipment.parcels is invalid, the total price of the item should >= 1 for ARM, AUS, AZE, BLR, CAN, CHN, CZE, GEO, IDN, JPN, KGZ, MDA, NZL, NCL, PNG, PHL, RUS, SVK, TKM, UZB |—|—|Few readers

Carrier - UPS

• Carrier - UPS Troubleshooting

  Overview If you are receiving an error messages related to the UPS shipments, the article provides the troubleshooting tips to help you resolve the issues. Error messages data.shipment.shipto.phone is too short, minimum length is 10 What does it mean The error message indicates that the phone number you’ve entered for the recipient is shorter than the minimum required length of 10 digits. How to solve Double check the recipient's phone number and confirm iFew readers

Carrier - Australia Post

• Carrier - Australia Post Troubleshooting Tips

  Overview If you are receiving an error messages related to Australia Post shipments, the article provides the troubleshooting tips to help you resolve the issues. Error messages data.shipment.shipfrom address is invalid What it means The error indicates that the shipper's address provided for the shipment is either invalid, incorrect, missing, or nonexistent. How to solve Generally, our response will include the suggestion address, such as data.shipment.shiFew readers

Carrier - DHL

• Carrier - DHL Express Troubleshooting Tips

  Overview If you are receiving error messages related to DHL Express, the article provides the troubleshooting tips to help you resolve the issue. data.shipment.shipto address is invalid What does it mean The error indicates that the address provided for the recipient of your shipment is incorrect or invalid. How to solve When you receive this message, our system in response might suggest a correct address, such as data.shipment.shipto address is invalid, the cFew readers

Carrier - New Zealand Post

• Carrier - New Zealand Post Troubleshooting Tips

  Overview If you are receiving an error messages related to New Zealand Post shipments, the article provides the troubleshooting tips to help you resolve the issues. Error messages data.shipment.shipto address is invalid What does it mean The error indicates that the recipient's address provided for the shipment is either invalid, incorrect, missing, or nonexistent. How to solve Generally, our response will include the suggestion address, such as data.shipmeFew readers

Carrier - Canada Post

• Carrier - Canada Post Troubleshooting Tips

  Overview If you are receiving an error messages related to the Canada Post shipments, the article provides the troubleshooting tips to help you resolve the issues. Error messages data.shipment.shipfrom.postalcode is invalid What does it mean The error indicates that the postal code provided for the shipment's origin address (shipper's address) is either invalid, missing, incorrect, or nonexistent. How to solve Generally, our response will include the suggeFew readers

Carrier - TNT

• Carrier - TNT Troubleshooting Tips

  Overview If you are receiving an error messages related to the TNT shipments, the article provides the troubleshooting tips to help you resolve the issues. Error messages data.shipment.shipfrom address is invalid What does it mean The error indicates that the address provided for the shipment's origin (shipper's address) is either invalid, incorrect, missing, or nonexistent. How to solve Generally, our response will include the suggestion for the valid addresFew readers

Carrier - Delhivery

• Carrier - Delhivery Troubleshooting

  Overview If you are receiving an error messages related to Delhivery shipments, the article provides the troubleshooting tips to help you resolve the issues. Error messages data.shipperaccount.credentials is invalid, please check with the carrier to make sure the credentials are correct What it means The credentials of your shipper account are incorrect. As a result, you are unable to create the shipping label. How to solve You will need to confirm the correcFew readers

Carrier - Deutsche Post DHL

• Carrier - Deutsche Post DHL Troubleshooting Tips

  Overview If you are receiving error messages related to Deutsche Post DHL, the article provides the troubleshooting tips to help you resolve the issue. Error message: Hard validation error occured. The selected billing number is not available What does it mean The error indicates that the billing number (account number) you are using for the shipment is unrecognizable or invalid. This usually happens when the billing number does not match the records of Deutsche Post DFew readers

Carrier - SF Express

• Carrier - SF Express Troubleshooting Tips

  Overview If you are receiving an error messages related to SF Express shipments, the article provides the troubleshooting tips to help you resolve the issues. Error messages No corresponding service permissions What does it mean Your SF Express account does not have the necessary permissions to create shipping labels. How to solve Please contact your SF Express sales manager to configure the permissions, and then try again.Few readers

Carrier - Aramex

This section contains no articles.

Carrier - Endicia

• Carrier - Endicia Troubleshooting Tips

  Overview If you are receiving an error messages related to Endicia shipments, the article provides the troubleshooting tips to help you resolve the issues. data.shipment.parcels.boxtype is invalid, please choose another boxtype and try again. What does it mean The error indicates that the boxtype you have selected is not compatible with the selected shipping service. Please note that some box types can be only used for particular carrier service. For example,Few readers

Carrier - Royal Mail

• Carrier - Royal Mail Troubleshooting Tips

  Overview If you are receiving error messages related to Royal Mail, the article provides the troubleshooting tips to help you resolve the issue. data.shipperaccount is unavailable, the account location is not active. What does it mean If this is a new carrier account, it typically takes 3 to 5 business days for Royal Mail team to activate it for use with AfterShip Shipping to create shipping labels. If you've already created Royal Mail shipping labels using AfterShip ShFew readers

• Carrier - UPS Mail Innovation Troubleshooting Tips

  Overview If you are receiving an error messages related to the UPS Mail Innovation shipments, the article provides the troubleshooting tips to help you resolve the issues. Error messages Your UPS Account number is not authorized for Mail Innovations Single Returns Shipment. UPS account: PostalCode and/or CountryCode input does not match those associated with the AccountNumber (2-ups-aFew readers

• Carrier - DHL eCommerce US Troubleshooting

  Overview If you are receiving error messages related to DHL eCommerce US, the article provides the troubleshooting tips to help you resolve the issue. data.trackingnumber does not exist, the label can not not be canceled What it means This error message indicates that the system cannot find the tracking number associated with the label you are trying to cancel. Currently, the void label endpoint is only supported for specific service types by DHL eCommerce US. If your labelFew readers

• Carrier - Aramex Troubleshooting Tips

  Overview If you are receiving an error message related to the address validation for a pickup request with Aramex, the article provides the troubleshooting tips to help you resolve the issue. Error message What does it mean This indicates that the issue is related to the pickup address in your request, specifically the city name. The city name you entered iFew readers

• Carrier - VESYL Troubleshooting Tips

  Overview If you are receiving an error message related to VESYL's billing, the article provides the troubleshooting tips to help you resolve the issue. User is only allowed to be charged manually What does it mean The error indicates that the customer has not enabled auto-billing in the VESYL portal. Therefore, VESYL can only process charges manually. How to solve Log in to your VESYL account and access the Billing settings.Few readers

• Carrier - onTrac Troubleshooting Tips

  Overview If you are receiving an error message related to the destination address of the shipment with onTrac, the article provides the troubleshooting tips to help you resolve the issue. Error message data.shipment.shipto address is not available for this shipment What does it mean The error indicates the shipment address where the shipment is suppose to be delivered. The error also indicates that the address you have passed is not serviceable. How to solveFew readers