Articles on: Integrations

Connect WooCommerce With AfterShip Tracking

Plans: All plans Platforms: WooCommerce


Overview


WooCommerce is an open-source eCommerce plugin for WordPress. With just a few simple steps, you can easily connect your store to AfterShip. There are two ways to establish a successful connection, which we have described in this article.


In this tutorial, we'll discuss:



How to install AfterShip from WordPress admin


  1. Log into your WooCommerce store.
  2. Go to the Plugins section > Tap on the Add new option > Search for AfterShip.



  1. Once you find the AfterShip plugin, tap on the Install now button and then activate it straight away.
  2. Click on Connect now.



  1. You'll be redirected to the permission page; click Approve to complete the process.




You can enjoy the benefits of AfterShip if you're on the WooCommerce version 3.0.0 or above. As far as the WordPress version is concerned, it should be 4.4 or above.



In case you want to show shipping updates on your custom branded tracking page, simply log into your WordPress account and look for the installed AfterShip plugin. Once you find it, click on it to see its Settings page. Enter relevant data in the given fields and then click on the Save changes button to finish the process.



How to install WooCommerce from AfterShip admin


  1. Click here and search for WooCommerce.
  2. Enter your Store URL in the given field > Click on Install app.
  3. You will automatically land on the WordPress plugin page where you need to install and activate the AfterShip plugin.
  4. Click Connect now.
  5. Now, the permission page will open up, where you need to click the Approve button.


Congrats! Your WooCommerce store is successfully connected to AfterShip.


In case you want to check whether the connection has been successfully established or not, click here and look for your WordPress store.


Possible errors while integrating WooCommerce with AfterShip


Users are often unable to connect their WooCommerce store to their AfterShip account. Following are the possible reasons for the same:


  1. The version they are using is not supported.


The supported versions are:


  • PHP version: 5.2.4 and above
  • WooCommerce version: 2.1 and above


  1. The store is not live and is under maintenance mode.


Sometimes your store is not live and is under maintenance and hence you are unable to connect it.


When verifying the store's connection to your AfterShip account, the following error code is generated:




How can I do if I can't install directly ?


In this case, we can manually build up the connection for you. Please contact our support team and shared the following info.


Step 1: Generate a WooCommerce REST API Key (Read/Write)


  1. Go to WP Admin → WooCommerce → Settings → Advanced → REST API
  2. Click Add Key and fill in the following:
    • Description: AfterShip Manual Connection
    • User: Site admin
    • Permissions: Read/Write
  1. Click Generate API Key
  2. Copy both the Consumer Key and Consumer Secret immediately — the secret is only displayed once
📎 Please share the Consumer Key and Consumer Secret with us for the manual operation .



Step 2: Allowlist AfterShip Server IPs

Additionally, you should add the following three IPs in your hosting admin to allow our request:


  • 54.208.44.50
  • 35.188.86.165
  • 35.239.56.190


Once we receive both the credentials and the IPs are allowlisted, we 'll complete the manual connection and monitor the initial sync



For any help in this regard, feel free to connect with our support team.


Updated on: 28/04/2026