Manage Your Subscription Plan

Overview

If you feel that your existing AfterShip Plan is not meeting your needs and you require access to AfterShip's more premium features, you can upgrade your plan.

AfterShip Tracking enables you to upgrade or downgrade your existing plan. Select a subscription plan depending on your business requirements, and you are good to go.

Change subscription plan (AfterShip billing users)

AfterShip billing users are the ones using Stripe for payment processing.

Go to Billing in your AfterShip Tracking settings
Click Upgrade now and choose a plan you want to upgrade to
Click the (....) icon and click Downgrade to opt for another plan



Choose the right plan you want to downgrade/upgrade to
Review the payment details and click Downgrade plan / Upgrade plan accordingly

Change subscription plan (Shopify billing users)

Shopify billing users are the ones using Shopify for payment processing.

Go to Billing in your AfterShip Tracking settings
Click Upgrade now and choose a plan you want to upgrade to
Click the (....) icon and click Downgrade and choose the plan you want to downgrade to
Click Confirm and you will be directed to your Shopify store
Click Approve subscription
Upon confirmation, you will be taken back to AfterShip admin and your subscription will be applied

An upgrade in the subscription plan will come into effect immediately, while a downgrade will be effective from the next billing cycle (after the completion of the current billing cycle). Each billing cycle is of 30 days.

Updated on: 03/05/2024