Plans: All plans Platforms: All platforms
Overview
CSV Auto-fetch lets AfterShip Tracking automatically retrieve and import your CSV file from a hosted URL as per your import rule and a scheduled time. This helps you keep your shipment or order data updated without manually uploading files.
Set up CSV auto-fetch
Go to Orders under Tracking dashboards in the AfterShip Tracking admin.
Click CSV import and select the CSV auto-fetch option.
Once you click on the CSV Auto Fetch option, you will be asked to set the import rule. Click Create new rule.
Set the Daily import time
Input the HTTPS, FTP, or SFTP link that points directly to the CSV file you want AfterShip to download at the time you specify
Fill in the username and password (optional) if the URL is password-protected. With this, you can simply update the CSV file at the URL you specify, and AfterShip will automatically download the file and import the orders
Click Save to finish the procedure.
Your newly created rules will display on the CSV auto-fetch dashboard.
Learn more: How to Set Up CSV Auto-fetch
Edit the CSV auto-fetch import rules
Choose the rule you need to edit and click on it. Go to the rule pop-up page to edit it
Do the required changes and click Save to finish modifying the rule
Delete the CSV auto-fetch import rules
Click Delete for the rule you want to delete.
Click Delete again in the secondary confirmation, and the rule will be deleted.
View import logs
The import log dashboard gives a detailed view of your one-time and auto-fetch CSV import logs.
Go to Orders under Tracking dashboards in the AfterShip Tracking admin.
Click CSV import and select the View logs option.
If you haven’t imported any order yet, no logs will appear. If you have, the dashboard will display the following information.
Feed URL: The name of the CSV import file
Feed type: The method used to import orders
Import to: The platform where the file was imported
Processed time: The date and time when the fill was processed
Processed: The total number of orders in the file that are meant to be imported
Succeeded: The total number of orders that are successfully imported
Failed: The total number of orders that failed to be imported
Error log: The reason behind the unsuccessful order import, which you can see by downloading the log.
Find the failed reason under the reason column, rectify it, and import the file again.
Key takeaways
CSV auto-fetch lets AfterShip automatically import orders from your CSV file based on your set schedule.
You can quickly create, edit, or delete auto-fetch rules as your needs change.
Password-protected URLs are supported through username and password inputs.
Import logs give complete visibility into processed, successful, and failed imports.
Any errors can be reviewed through downloadable logs, helping you correct issues and re-import smoothly.
For any further assistance, contact our support team.