Articles on: Integrations

Connect Yotpo Reviews With AfterShip Tracking

Plans: All plans Platforms: All platforms

Yotpo Reviews Overview

Yotpo Reviews is a powerful tool for brands to improve their online reputation and drive sales through increased customer trust and engagement. Yotpo Reviews enables businesses to easily collect and showcase customer feedback on their website. The platform provides various customization options, allowing businesses to fully integrate the review system into their website or online store.

Yotpo Reviews integration

AfterShip Tracking is a shipment tracking software that allows customers to track their package deliveries. By integrating AfterShip with Yotpo Reviews, AfterShip Tracking can help automate the process of requesting customer reviews by sending out review requests right after the package is delivered. This can help businesses collect more reviews than they would otherwise.

What you’ll learn

In this article, we will show you:

Connect Yotpo Reviews with AfterShip Tracking
Configure Yotpo Reviews campaign

Connect Yotpo Reviews with AfterShip Tracking

Your Yotpo Reviews integration involves multiple steps. We will walk you through each one of them below in more detail.

Create and set up a Yotpo Reviews account
Go to Apps in your AfterShip Tracking admin
Click View more apps, and you will be redirected to the AfterShip Tracking integration page

Find Yotpo and select it to land on the detailed integration page
Click Install app

Select the right organization (online store) if you have multiple organizations configured in AfterShip Tracking for which you are establishing this integration and click Connect

On the OAuth confirmation page, click Next and then hit Connect

You can find your Yotpo Reviews connection in the Apps section of your AfterShip Tracking Admin

Configure Yotpo Reviews campaign

Go to Collect Reviews in your Yotpo Reviews admin
Select Review Request Flow under Basics settings
Under Review Request Trigger settings

Input the time period after which the review request will be sent
Select Delivery as a trigger from the dropdown
Edit the subject line and email body, if required
Additional review request optimization settings you can do as per your gaols

Click Save changes

Your customers will receive a review request email when the package status is updated to Delivered in AfterShip Tracking.

If you need clarification about the aforementioned process, contact our support team.

Updated on: 02/04/2024

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