How to Integrate Salesforce Commerce Cloud With AfterShip
Integrate AfterShip with Salesforce Commerce Cloud to get mesmerizing shipment tracking experience and swift delivery updates from 800+ couriers like UPS, USPS, FedEx, DHL, etc. without investing time or putting additional effort.
Go to the Account Manager settings
Click on the API Client and select Add API Client option
Fill in the fields mentioned under the General Settings
Note: Let the JWT and OpenID sections stay as it is
Choose the client_secret_basic option from the Token Endpoint Auth Method menu and select JWT from the Access Token Format
Click Save
Go to the SFCC Business Manager > Administration > Site Development > Open Commerce API Settings
Shop API setting
The 'Select Type' field is set to ‘Shop’ by default, so just change the 'Select Context' field to ‘Global’
Now, paste in the following JSON and replace the API version and Client ID. We support API versions 19.5 and above. Replace CLIENT_ID with the API Client ID generated from the API client setup in the previous step (this should look something like "xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx"), and Save it
Data API setting
Set the Select Type field to Data by default. Change the Select Context field to Global
Paste this JSON and replace the API version and Client ID. We support API versions 19.5 and above. Replace CLIENT_ID with the API Client ID generated from the API client setup in the previous step (this should look something like "xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx"), and Save it
Refer to the SFCC Documentation and search for OCAPI Settings for additional help.
Go to the ‘Apps’ section of your organization account and choose AfterShip
Click View more apps, and you will be redirected to the AfterShip Tracking integration page.
Select AfterShip Tracking from the dropdown and then click Install app
Select the right organization (online store) if you have multiple organizations configured in AfterShip Tracking (Optional) for which you are establishing this integration
To install the Salesforce app, you must complete the required details to authenticate connection
In case you need help with the integration process, don’t hesitate to contact our chat support team
Steps to integrate Salesforce Commerce Cloud with AfterShip
➡️ Generate a new API Client ID
Go to the Account Manager settings
Click on the API Client and select Add API Client option
Fill in the fields mentioned under the General Settings
Note: Let the JWT and OpenID sections stay as it is
Choose the client_secret_basic option from the Token Endpoint Auth Method menu and select JWT from the Access Token Format
Click Save
➡️ Configure OCAPI settings
Go to the SFCC Business Manager > Administration > Site Development > Open Commerce API Settings
Shop API setting
The 'Select Type' field is set to ‘Shop’ by default, so just change the 'Select Context' field to ‘Global’
Now, paste in the following JSON and replace the API version and Client ID. We support API versions 19.5 and above. Replace CLIENT_ID with the API Client ID generated from the API client setup in the previous step (this should look something like "xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx"), and Save it
{
"_v": "SHOP_API_VERSION",
"clients": [
{
"client_id": "YOUR_CLIENT_ID",
"resources": [
{
"resource_id": "/order_search",
"methods": [
"post"
],
"read_attributes": "(**)",
"write_attributes": "(**)"
},
{
"resource_id": "/customers/*",
"methods": [
"get",
"patch"
],
"read_attributes": "(**)",
"write_attributes": "(**)"
},
{
"resource_id": "/categories/(*)",
"methods": [
"get"
],
"read_attributes": "(**)",
"write_attributes": "(**)"
},
{
"resource_id": "/product_search",
"methods": [
"get"
],
"read_attributes": "(**)",
"write_attributes": "(**)"
},
{
"resource_id": "/products/(*)",
"methods": [
"get"
],
"read_attributes": "(**)",
"write_attributes": "(**)"
},
{
"resource_id": "/baskets",
"methods": [
"post"
],
"read_attributes": "(**)",
"write_attributes": "(**)"
},
{
"resource_id": "/baskets/*",
"methods": [
"delete",
"get",
"patch"
],
"read_attributes": "(**)",
"write_attributes": "(**)"
},
{
"resource_id": "/baskets/*/customer",
"methods": [
"put"
],
"read_attributes": "(**)",
"write_attributes": "(**)"
},
{
"resource_id": "/baskets/*/notes",
"methods": [
"get",
"post"
],
"read_attributes": "(**)",
"write_attributes": "(**)"
},
{
"resource_id": "/baskets/*/payment_instruments",
"methods": [
"post"
],
"read_attributes": "(**)",
"write_attributes": "(**)"
},
{
"resource_id": "/baskets/*/payment_methods",
"methods": [
"get"
],
"read_attributes": "(**)",
"write_attributes": "(**)"
},
{
"resource_id": "/baskets/*/price_adjustments",
"methods": [
"post"
],
"read_attributes": "(**)",
"write_attributes": "(**)"
},
{
"resource_id": "/baskets/*/price_adjustments/*",
"methods": [
"delete",
"patch"
],
"read_attributes": "(**)",
"write_attributes": "(**)"
},
{
"resource_id": "/baskets/*/shipments/*/shipping_method",
"methods": [
"put"
],
"read_attributes": "(**)",
"write_attributes": "(**)"
},
{
"resource_id": "/baskets/*/shipments/*/shipping_methods",
"methods": [
"get"
],
"read_attributes": "(**)",
"write_attributes": "(**)"
},
{
"resource_id": "/orders",
"methods": [
"post"
],
"read_attributes": "(**)",
"write_attributes": "(**)"
},
{
"resource_id": "/orders/*",
"methods": [
"get",
"patch",
"put"
],
"read_attributes": "(**)",
"write_attributes": "(**)"
},
{
"resource_id": "/orders/*/notes",
"methods": [
"get",
"post"
],
"read_attributes": "(**)",
"write_attributes": "(**)"
},
{
"resource_id": "/orders/*/notes/*",
"methods": [
"delete"
],
"read_attributes": "(**)",
"write_attributes": "(**)"
},
{
"resource_id": "/site",
"methods": [
"get"
],
"read_attributes": "(**)",
"write_attributes": "(**)"
},
{
"resource_id": "/stores",
"methods": [
"get"
],
"read_attributes": "(**)",
"write_attributes": "(**)"
},
{
"resource_id": "/stores/(*)",
"methods": [
"get"
],
"read_attributes": "(**)",
"write_attributes": "(**)"
},
{
"resource_id": "/stores/*",
"methods": [
"get"
],
"read_attributes": "(**)",
"write_attributes": "(**)"
}
]
}
]
}Data API setting
Set the Select Type field to Data by default. Change the Select Context field to Global
Paste this JSON and replace the API version and Client ID. We support API versions 19.5 and above. Replace CLIENT_ID with the API Client ID generated from the API client setup in the previous step (this should look something like "xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx"), and Save it
{
"_v": "DATA_API_VERSION",
"clients": [
{
"client_id": "YOUR_CLIENT_ID",
"resources": [
{
"resource_id": "/category_search",
"methods": [
"post"
],
"read_attributes": "(**)",
"write_attributes": "(**)"
},
{
"resource_id": "/catalog_search",
"methods": [
"post"
],
"read_attributes": "(**)",
"write_attributes": "(**)"
},
{
"resource_id": "/catalogs",
"methods": [
"get"
],
"read_attributes": "(**)",
"write_attributes": "(**)"
},
{
"resource_id": "/catalogs/*",
"methods": [
"get"
],
"read_attributes": "(**)",
"write_attributes": "(**)"
},
{
"resource_id": "/catalogs/*/categories",
"methods": [
"get"
],
"read_attributes": "(**)",
"write_attributes": "(**)"
},
{
"resource_id": "/product_search",
"methods": [
"post"
],
"read_attributes": "(**)",
"write_attributes": "(**)"
},
{
"resource_id": "/products/*/variations",
"methods": [
"get"
],
"read_attributes": "(**)",
"write_attributes": "(**)"
},
{
"resource_id": "/products/*/variation_attributes",
"methods": [
"get"
],
"read_attributes": "(**)",
"write_attributes": "(**)"
},
{
"resource_id": "/site_search",
"methods": [
"post"
],
"read_attributes": "(**)",
"write_attributes": "(**)"
},
{
"resource_id": "/sites",
"methods": [
"get"
],
"read_attributes": "(**)",
"write_attributes": "(**)"
},
{
"resource_id": "/sites/*",
"methods": [
"get"
],
"read_attributes": "(**)",
"write_attributes": "(**)"
},
{
"resource_id": "/sites/*/gift_certificates",
"methods": [
"get",
"post"
],
"read_attributes": "(**)",
"write_attributes": "(**)"
},
{
"resource_id": "/sites/*/gift_certificates/*",
"methods": [
"delete",
"get",
"patch"
],
"read_attributes": "(**)",
"write_attributes": "(**)"
},
{
"resource_id": "/sites/*/orders/*/payment_status",
"methods": [
"put"
],
"read_attributes": "(**)",
"write_attributes": "(**)"
},
{
"resource_id": "/sites/*/orders/*/shipping_status",
"methods": [
"put"
],
"read_attributes": "(**)",
"write_attributes": "(**)"
},
{
"resource_id": "/sites/*/orders/*/status",
"methods": [
"put"
],
"read_attributes": "(**)",
"write_attributes": "(**)"
},
{
"resource_id": "/inventory_list_search",
"methods": [
"post"
],
"read_attributes": "(**)",
"write_attributes": "(**)"
},
{
"resource_id": "/inventory_lists",
"methods": [
"get"
],
"read_attributes": "(**)",
"write_attributes": "(**)"
},
{
"resource_id": "/inventory_lists/*",
"methods": [
"get"
],
"read_attributes": "(**)",
"write_attributes": "(**)"
},
{
"resource_id": "/inventory_lists/*/product_inventory_records",
"methods": [
"get"
],
"read_attributes": "(**)",
"write_attributes": "(**)"
},
{
"resource_id": "/inventory_lists/*/product_inventory_records/*",
"methods": [
"get"
],
"read_attributes": "(**)",
"write_attributes": "(**)"
}
]
}
]
}Refer to the SFCC Documentation and search for OCAPI Settings for additional help.
➡️ Provide the required information for successful integration
Go to the ‘Apps’ section of your organization account and choose AfterShip
Click View more apps, and you will be redirected to the AfterShip Tracking integration page.
Select AfterShip Tracking from the dropdown and then click Install app
Select the right organization (online store) if you have multiple organizations configured in AfterShip Tracking (Optional) for which you are establishing this integration
To install the Salesforce app, you must complete the required details to authenticate connection
In case you need help with the integration process, don’t hesitate to contact our chat support team
Updated on: 16/11/2023
Thank you!