After installing AfterShip Feed for the first time, the system will continuously synchronize the platform's products and product categories to Feed. Typically, this process takes approximately an hour, but the exact duration depends on the number of products you have. You can view the synchronized products on the Products page under Product center.

Only products with the Active status on the eCommerce platform will be synced to the AfterShip Feed Products dashboard with the Active status. Otherwise, the product status will be shown as Inactive.

Only active products can be auto-mapped by category templates, and users can manually map both active and inactive products in Product center, but AfterShip Feed won’t auto-sync inventory for inactive products

If you deactivate a product on your e-commerce, the synced product will be deactivated on TikTok Shop automatically.

TikTok Shop products can only be linked to e-commerce products that are active.