Plans: Premium, Enterprise Platforms: All platforms
Overview
Customize the data-domain parameter effortlessly by incorporating your unique short name and tracking link for a personalized touch. Follow the instructions below to enhance your brand image, deliver a tailored customer experience, and establish credibility effortlessly.
Why customize your track button parameter
Tailored tracking results: Witness tracking results showcased under your personalized domain, fostering a branded experience.
Brand image boost: Elevate your brand image by aligning tracking results with a customized domain, reinforcing your brand identity.
Personalized customer experience: Deliver a personalized journey for customers, enhancing engagement and satisfaction.
Credibility building: Establish customer trust and credibility by providing a seamless tracking experience under your brand's personalized domain.
Update the short name
Go to Organization settings > Choose the Short name (e.g., storeabc)
Update the Track button parameter data-domain with the new Short name (e.g., storeabc.aftership.com)
Update the tracking link
Set up a custom domain (e.g. track.storeabc.com)
Update the Track Button parameter data-domain with the custom domain (e.g., track.storeabc.com)
Click Save.
FAQs
Do I need to modify the button code on every page it appears?
Yes, if the Track Button appears on multiple pages, ensure you update the data-domain value on each instance.
Key takeaways
You can customize the data-domain parameter in the AfterShip Track Button to reflect your brand’s short name or custom domain.
Branded tracking enhances customer trust, brand recognition, and creates a more seamless post-purchase experience.
The short name (e.g., storeabc.aftership.com) can be set under Organization settings.
Custom tracking domains (e.g., track.storeabc.com) require proper setup in your DNS and are available only for Premium and Enterprise plans.
Be sure to update all instances of the Track Button code to reflect the new data-domain value.
If you have any queries, please connect with our chat support team.