How to Check Shipping Exceptions Report
It is crucial for the merchants to monitor the performance of shipments with an exception event in the tracking history. In this article, you’ll learn how to access shipping exceptions reports that help you get a detailed overview of how your shipments perform over time.
Steps to access shipping exception reports
Log in to AfterShip admin
Navigate to Analytics Exceptions tab
(httFew readersLearn About On-Time Status Definitions
Overview
The article provides the definitions for AfterShip on-time statuses and explains the related fields that are used to calculate the on-time status.
Before moving on to the on-time status definitions, please read about the related fields below:Few readersLearn About the Change in Logic for Calculating Transit Time
Overview
We're aligning our transit time calculation with carrier standards for improved accuracy. Our previous method included the pick-up date, resulting in an extra day compared to carriers. Now, transit time starts on the first day after pick-up, aligning with carriers. This change simplifies SLA management and help you better monitor your shipping performance.
What you’ll learn
In this tutorial, weFew readersAnalyze Order-to-Delivery Time Analytics Dashboard
Overview
AfterShip Tracking allows you to monitor and optimize shipment delivery times from order creation to shipment delivery. You can analyze processing, pickup, transit, and overall delivery times under one dashboard to identify supply chain bottlenecks and improve your shipping strategy for enhanced customer satisfaction.
What you’ll learn
In this article, we will discuss:Few readersGetting Started With AfterShip Analytics
AfterShip's analytics enable you to get insights into your shipping performance with an interactive dashboard. With this feature, you can obtain related to:
1. Shipments
2. Transit times
3. On-time shipments
4. Notifications
5. Tracking pages
6. Shipment reviews
🚛 Shipment
With Shipment analytics, you can view and generate reports for tracked shipments tracked, top carriers, top destinations, and exception shipmentFew readersImprove Delivery Performance With On-time Shipment Analytics
Overview
Customers always expect brands to tell estimated order delivery date so that they don't have to seek support unnecessarily. Plus, it allows them to manage their plans in a way that lets them receive the delivery of their orders without any miss.
AfterShip, besides lettings its users set the promised delivery date (https://support.aftership.com/en/article/set-promised-delivery-date-for-your-shopify-ordFew readersGet AfterShip Tracking Page Analytics
Understand your shipping operations by analyzing tracking data across various aspects like the number of shipments delivered, exception shipments, valid tracking rate and many more.
📈 With AfterShip analytics,
✅ Streamline processes with an interactive dashboard
✅ Generate tailor-made reports to audit and compare data
✅ Study customer behavior by calculating marketing clicks, number of visitors, and session duration
✅ Make informed decFew readersGrow Your Business With in-depth Tracking Page Analytics
The new version of AfterShip tracking page analytics sits at the core of ease, understandability, and effortless monitoring. With everything available right in front of your eyes, without having to set and sort filters to get the data you want, this version gives a birdseye view of how your customers are interacting with your tracking page.
What has changed?
A lot!
1. One Comprehensive Report
(https://storage.crisp.chat/users/Few readersHow to Check Transit Time Reports With AfterShip
Keeping a tab on average transit time is imperative for eCommerce businesses in order to deliver the best post-purchase experience.
AfterShip shows a comprehensive transit time report and offers crucial filters to help users take necessary actions to improve their shipping performance.
📢 What you’ll learn:
In this tutorial, we’ll discuss:
Transit time report
Transit time data filterFew readersMonitor the Performance of Your Shipments With Shipment Analytics
Overview
Keeping a tab on your shipments is important to build a splendid post-purchase experience. With AfterShip, you can check shipment analytics to understand how well your selected carriers are doing. This guide covers every small detail about shipment analytics.
What you’ll learn
In this tutorial, we’ll show you:
Steps to check Shipment reports (3-steps-to-check-shipment-repFew readersCheck Shipment Reviews to Be Familiar With Shoppers’ Experience
AfterShip shows shipment reviews to let merchants understand what kind of post-purchase experience their shoppers have got. This guide will tell you all everything about shipment reviews analytics.
➡️ Information to keep in mind
With shipment reviews analytics, you can easily check both good and bad reviews. Plus, you get a breakdown of star raFew readersEverything You Need to Know About Notifications Analytics
With AfterShip, merchants can trigger notifications for different checkpoints to build an immersive post-purchase experience. Its analytics sheds light on the effectiveness of notifications so that the right measures can be taken when needed. This guide will tell everything you need to know.
➡️ Information to keep in mind
Log in to your AfterShip account Go to Analytics and select Notifications to see the data
(https://storage.crisp.chat/userFew readers