Articles on: Products and Price syncing

Auto-Update Product Details From E-commerce Platform to TikTok Shop


Plans: All plans Platforms: All platforms Sales channels: TikTok Shop


Overview


When you sync a product to your TikTok Shop after category mapping, certain product fields like product titles, images, and description get synced from your eCommerce store to the TikTok Shop.


AfterShip Feed currently supports a simple format for product descriptions. Therefore, we only fetch plain text, images, and bullet points and sync them to TikTok Shop.


TikTok Shop does not support complex formats like table, ordered list, etc. Thus, we suggest reviewing the product descriptions after your products are synced to TikTok Shop and making modifications, as required.


For platforms like BigCommerce, WooCommerce, Magento 2, or Shopify, we set default values for some fields they don’t support, to successfully sync products to TikTok Shop.


What product fields are auto-updated to TikTok Shop after sync?


Once a product is successfully uploaded on TikTok Shop Seller Center after review, only two product fields, Price and Inventory would be updated automatically whenever you make changes to them on your eCommerce platform.


This will affect your TikTok Shop product in two ways:


  1. If you change price and inventory on your TikTok Shop, the data would be overridden by the changes you make in your eCommerce platform store. This means there won’t be any use in changing price and inventory information on TikTok Shop if you want that information to only reflect on TikTok Shop and not on your eCommerce store.


Prerequisite: Your eCommerce platform SKUs must be linked with your TikTok Shop SKUs to auto-sync product price and inventory.


  1. If you modify product fields other than price and inventory, such as product title, images, description, etc., in your eCommerce platform, the changes would not be updated to TikTok Shop automatically, unless you have enabled Auto-sync product details.


Enable auto-sync product detail


A. Product syncing dashboard (Legacy version)


  1. Go to Settings in the AfterShip Feed admin.
  2. Check the box to enable Auto-sync product details


Once enabled, any changes to product titles, descriptions, product images, variants, and variant images you make on eCommerce will automatically sync to TikTok Shop.





Prerequisite: Your TikTok Shop products must be synced from your eCommerce platform by AfterShip Feed.


B. Channel listings management


Channel Listings is the updated version of the Product syncing feature and is the default experience for current users. It lets you edit nearly all product information, set product-level syncing rules, and publish directly to TikTok Shop. Learn more >


With Listings management, auto-sync settings can be controlled at two levels:


  • Store-level settings: By default, product details, variants, pricing, and inventory auto-sync from your eCommerce store is enabled. When enabled, all product, pricing, and inventory updates from your eCommerce store are auto-synced to TikTok Shop.





  • Product-level settings: For any individual product, click Customize {title, description, images, variants} **or **Set {price, inventory} to override the default store-level settings. Once customized, only the updates you make in AfterShip Feed will sync to TikTok Shop, updates on your eCommerce platform will no longer be auto-synced for that product.


This gives you the flexibility to choose whether variant changes made on the eCommerce platform are pushed to TikTok Shop automatically, a level of control the legacy version did not offer, as it synced all variant changes regardless of preference.





C. Auto-mapping with Automations


If you frequently launch new products, you can use Automations (formerly Category templates) to auto-map products to TikTok Shop categories without manual intervention. When configuring an automation, you can choose how the included products sync:


  • Map but do not sync: Products are auto-mapped, but you sync them to TikTok Shop manually.
  • Map and sync to TikTok Shop automatically: Products are auto-mapped and automatically synced, becoming active on TikTok Shop after review.





Additional information


  • Once the product details from your eCommerce store are synchronized to TikTok, it will trigger the TikTok review mechanism, and there is a possibility of the product failing the review.
  • When you change the product price and inventory on your Magento 2 store, it will take at most 15 minutes for the changes to sync and display on your TikTok Shop.
  • For platforms like BigCommerce, WooCommerce, and Shopify, changes get synced in real-time.
  • Delayed inventory updates may lead to overselling. To minimize this risk, it is recommended that you pay attention to inventory tracking on your eCommerce platform.

Updated on: 03/06/2026