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Manage AfterShip Payment Details

Manage AfterShip Payment Details: follow setup steps, configure key options, verify behavior, and troubleshoot workflow issues, and avoid setup errors.

Overview

If you are on AfterShip paid plan, you can access your invoice(s) and update the existing payment method. Please note that updating the existing payment method, in no manner, will affect your current shipments or existing shipment quota.


Update payment method

  1. Log in to your AfterShip account.

  2. In the AfterShip dashboard, click organization name.

  3. Navigate to the Billing > Payment and invoices > Invoices section under Organization settings

  4. Click Update payment method

  5. Enter the card details and click Save

Invoice management

You can easily check the total number of invoices issued to you directly from the Billing > Payment and invoices > Invoices section under the Organization settings. It prevents payment-related quarrels and fosters a long-lasting relationship.

  • You can see the invoice ID.

  • You can see the status of the invoice and the amount paid.

  • Upon clicking the invoice log, you will be taken to the detailed invoice page with all the information related to the amount you paid for an AfterShip product, taxes, and discount.

  • You can download the invoices in PDF format, if required. It allows you to maintain your personal record of expenses. Click the downward arrow button or on the detailed invoice page, select Download as PDF.

Receive receipt on your email ID

Once the payment is made, the receipt will be sent to the email address registered with your AfterShip account. To receive it on additional email addresses, mail us at [email protected]

For any further questions or help, please contact our chat support team or reach out to us at [email protected].

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