Profile settings
Secure Your AfterShip Account With Two-Factor Authentication (2FA)
Overview
Two-factor authentication adds an extra layer of security to your account and offers a more secure login process. AfterShip offers support for 2FA both on the Account (individual) and Organization (requiring all members associated with an organization to enable 2FA) levels.
There are two ways to enable 2FA for your AfterShip account
Authenticator app
Backup codes
Two-factor authentication: Account settings
1. Enable two-factor authentication
Click your UFew readersHow to Create Multiple Organizations in Your Account
Overview
AfterShip supports the creation and management of multiple organizations within a single account. Some of the key benefits include streamlining operations,
enhanced collaboration and efficient workflow.
This guide provides step-by-step instructions to create multiple organizations within your AfterShip account. With this feature, you can manage multiple
businesses under a single login.
Creating multiple organizations in your account
Log in to your AfterShip (https://wwwFew readersHow to Change the Language of Your AfterShip Account
Overview
This guide provides step-by-step instructions on changing the language of your AfterShip account. You'll learn to access your account settings and update your preferred language.
Changing the language of your AfterShip account
Log in to your AfterShip account.
In the AfterShip dashboard, click organization name.
Select the language option (displayed as your current default language, e.g., âEnglishâ) from the dropdown menu.
(Few readersHow to Update the Email of Your AfterShip Account
Overview
This guide provides step-by-step instructions on updating the email address of your AfterShip account. You'll learn to access account settings, make necessary changes, and troubleshoot potential issues.
Updating your email
Log in to your AfterShip account.
In the AfterShip dashboard, click organization name.
Select Manage account from the dropdown menu.
Click Profile from the left menu.
In the Details section, clickFew readersHow to Update the Password of Your AfterShip Account
Overview
This guide provides step-by-step instructions on updating the password in your AfterShip account. You'll learn to access account settings, make necessary changes, and troubleshoot potential issues.
Updating your password
Log in to your AfterShip account.
In the AfterShip dashboard, click the organization name.
Select Manage account from the dropdown menu.
(https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/7/6987Few readersHow to Delete Your AfterShip Account
Overview
AfterShip account can be deactivated once the subscription plan gets canceled.
Removing an AfterShip account is a 2-step procedure:
Delete organization(s) associated with your AfterShip account
Delete AfterShip Account
1. Delete organizations
If your account is connected to multiple organizations and you are the owner, you need to delete them all first or get yourself removed from the member list oFew readers
Organization settings
How to Manage User Roles and Permissions in AfterShip Returns
Overview
Roles and permissions provide different levels of access to members based on the task they perform. AfterShip allows you to grant role-based access to members. When inviting members to the organization, you can control the privileges of the members by assigning different roles to them.
đ˘ What you'll learn
In this tutorial, we will discuss:
How to add or remove a member in anFew readersConfigure AfterShip Support Access
Overview
To better protect user data and privacy, you can now limit AfterShip employeesâ access to your organization's data. You can decide whether you want AfterShip employees to log in to your accounts for troubleshooting or other issues.
Configure AfterShip support access
Go to your Organization settings in the AfterShip admin
Move tFew readersHow to View Your Accountâs Payment History
Overview
This guide provides step-by-step instructions to view your accountâs payment history. The payment history section allows you to track past invoices, check payment statuses, and download receipts or invoices. This feature is useful for accounting and finance purposes.
Steps to view your accountâs payment history
Log in to your AfterShip account.
In the AfterShip dashboard, click organization name.
Click View billing from the dropdown menu.
The BillingFew readersLearn More About Custom Roles Management
Overview
Custom roles allow managers to design roles with tailored roles with specific permissions. This ensures that the team members have precise access matching their responsibilities. This enables a more streamlined and secure workflow for organizations.
Default roles
By default, there are four roles that can be assigned to members within the admin panel:Few readersHow to Delete Your Organization in AfterShip
Overview
As an organization owner, you can delete your organization and associated data when you no longer use AfterShip products. However, the deletion process is irreversible, and you must meet specific requirements before you can proceed with deleting your organization. This guide provides a step-by-step process to help you navigate the deletion flow.
Delete organization (https://storage.crispFew readersHow to Update Your Industry in AfterShip Account
Overview
This guide provides step-by-step instructions to update your industry in AfterShip. This ensures that AfterShip can provide relevant insights, recommendations, and support tailored to your business sector.
Steps to change your industry
Log in to your AfterShip account.
In the AfterShip dashboard, click organization name in the top-right corner.
Select Manage organization from the dropdown menu.
In tFew readersManage AfterShip Payment Details
Overview
If you are on AfterShip paid plan, you can access your invoice(s) and update the existing payment method. Please note that updating the existing payment method, in no manner, will affect your current shipments or existing shipment quota.
What youâll learn
Update payment method
Invoice management
Receive receipt on your email ID
Update payment method
Log in to your AfteFew readersHow to Get Extra Info Printed On the Invoices
Overview
Having transparency with respect to billing is significant for healthy and long-term relationships. It gives an amazing feeling when all your invoices are well-detailed, because it enables your accounts teams to maintain all the records with high precision and also prevents monetary-related quarrels.
We understand this, and thatâs why we let our users mention extra information, which they want to be printed on the invoices.
Steps to get extra info added to your invoicesFew readersHow to Change Your Organization Name
Overview
This guide provides step-by-step instructions to update the organization's name in your AfterShip account. Changing your organization name can be necessary when rebranding or restructuring your business. This process ensures that your organization is correctly represented in your AfterShip account.
Steps to change the organization name
Log in to your AfterShip account.
In the AfterShip dashboard, click organization name.
Select Manage orFew readersHow to Adjust the Timezone Setting for Your Organization
Overview
This guide provides step-by-step instructions to adjust the timezone settings for your organization. The correct timezone ensures that all timestamps, reports, and notifications reflect on your local time. This helps in accurate tracking, billing, and operational efficiency.
Steps to adjust the timezone setting
Log in to your AfterShip account.
In the AfterShip dashboard, click organization name.
Select Manage organization from the dropdown menu
In theFew readersHow to Update Your Billing Address
Overview
This guide provides step-by-step instructions to update the billing address of your AfterShip account. Updating the billing address ensures that all invoices, payments, and billing-related notifications are sent to the correct recipient. This helps maintain accurate financial records and avoid any payment discrepancies.
Steps to update the billing address
Log in to your AfterShip account.
In the AfterShip dashboard, click organization name.
Select Manage organFew readersHow to Update Your Company Details
Overview
This guide provides step-by-step instructions to update your company's details. Keeping your company information up-to-date ensures smooth communication, accurate billing, and prevents discrepancies in official records.
Steps to update your company details
Log in to your AfterShip account.
In the AfterShip dashboard, click organization name.
Select Manage organization from the dropdown menu.
In the Organization settings section, go to Company info.Few readersHow to Update Your Billing Email Address
Overview
This guide provides step-by-step instructions to update the billing email address of your AfterShip account. Updating the billing email ensures that all invoices, payments, and billing-related notifications are sent to the correct recipient.
Steps to update the billing email address
Log in to your AfterShip account.
In the AfterShip dashboard, click organization name.
Select Manage organization from the dropdown menu.
In the Organization settings, goFew readersManage Team Members in AfterShip
Overview
The ability to add, manage, and remove team members is an essential feature for organizations to function efficiently. With AfterShip, you can easily invite new members, assign roles, and manage permissions according to your team's needs. This article explains how to add and manage members within your AfterShip organization.Few readers
