• Learn About AI Exchange Recommendation in AfterShip Returns (Beta)

  Overview AfterShip Returns has launched a new feature, AI Exchange, that automatically recommends the most relevant variant or replacement product, so shoppers can exchange without browsing your product catalogue. When a shopper starts a return and selects a return reason, AI Exchange uses machine learning models to analyze the reason and surfaces a personalized recommendation before they reach the resolFew readers

• Getting Started With AfterShip Warranty

  Overview AfterShip Warranty is an add-on to AfterShip Returns that unifies warranty claims management and reverse logistics on a single platform. Once enabled, your team can build self-service warranty portals, manage claim vetting and resolution from a centralized dashboard, and keep customers informed at every stage of the warranty journey. What you can do with AfterShip Warranty Set up a self-service warrantFew readers

• Add a Return Button to the New Shopify Customer Account

  Overview Shopify has deprecated its legacy customer accounts. Because the new Shopify customer accounts do not support Edit code, merchants can no longer use the legacy deep-link method to add a return button. This article explains how the new AfterShip Returns extension integrates with the new Shopify customer account to display a Request return button on the Orders and Order statusFew readers