• Learn More About AfterShip Returns Warranty

  Overview Believing in your products means nothing if your customers don’t believe in them. The only gap between turning one-time customers into loyal customers is how they are treated and assisted post-purchase if things go haywire. Product warranties have become a prevalent method for eCommerce businesses to prove the quality of their products. A product under warranty increases a customer’s buyinFew readers

• Set Up Warranty Shipping Carriers and Locations

  Overview Under Warranty settings in the AfterShip Returns admin, merchants can now leverage the carrier accounts and shipping services originally configured to process the return shipments under Returns shipping. You can use the existing carrier accounts or add new carrier and shipping services to handle your shipping services. Additionally, merchants can add and manage multiple warehouFew readers

• Set Up Warranty Period

  Overview The Warranty Period is the timeframe within which a customer can submit a claim under a product's warranty. It specifies how long after the purchase or delivery of the product the customer can request repairs, replacements, or refunds if the product fails or has defects covered by the warranty. AfterShip Warranty allows you to set up a warranty claim period aligned with your warrantyFew readers

• Add and Use Custom Fonts for Warranty Page

  Overview As an eCommerce merchant, it is crucial to maintain consistency regarding colors, logos, fonts, etc. across all platforms and outputs. AfterShip, in addition to our default fonts, allows you to upload custom fonts you may have designed or purchased for your brand. What you’ll learn Upload a custom font on Shopify Add the custoFew readers

• Set Up Branded Warranty Pages

  Overview AfterShip Returns offers you your own branded warranty page with full customization so you can give your customers a fully on-brand experience while they are initiating and submitting warranty claims. What you’ll learn In this article, we will show you: Warranty page customization URLs and domain Customer experience (3-cFew readers

• Enable Warranty Claim Notifications

  Overview AfterShip Returns email notifications are designed to keep your customers informed and communicate important information at every stage of the warranty claim resolution process. AfterShip Returns lets you trigger automated email notifications for multiple scenarios. This tutorial will give you a tour of enabling automated warranty claim notifications from the AfterShip Returns admin. 📢WhaFew readers

• Warranty Claims Status Overview Dashboard

  Overview AfterShip Returns’ Warranty claim dashboard lets you easily manage warranty requests with many features and functionalities. What you’ll learn In this article, we will show you: Understanding warranty claims dashboard Warranty claim request status Shipping status UndeFew readers

• How to Process Warranty Claim Requests

  Overview AfterShip Returns enables you to seamlessly approve, process, and reject the warranty claim requests on the RMA detail page. Go to Warranty under Add-ons in the AfterShip Returns admin Click Claims Select a claim request to open the detail page of that RMA The RMA detail page overviews six main sectionsFew readers