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Refund to Shopify Store Credit in AfterShip Returns
AfterShip Returns has integrated with Shopify Store Credit, allowing merchants using Shopifyโs native store credit feature to refund directly to Shopify store credit for a hassle-free experience. Learn more!
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How to Use Return Workflows in AfterShip Returns
Overview AfterShip Returns introduces workflows that enable merchants to customize a rule set to manage returns based on various conditions. Merchants can define how the return policy should function under different scenarios. Instead of applying a โone-size-fits-allโ return policy, workflows allow for flexibility in adapting actions based on conditions such as c
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Add Additional Return Shipping Labels to a Return Request
Easily add additional return shipping labels to a single return request in AfterShip Returns. Simplify large-item returns, streamline support workflows, and keep automation rules intact.
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How to Add and Manage Return Reject Reasons
Overview Merchants sometimes need to reject a return request (RMA). Previously, each rejection required typing out the reason manually, even when the same reasons were used frequently. To simplify this, you can now create and manage preset reject reasons that can be selected directly when rejecting a return. With this feature, merchants can: Create up to 20 predefined reject reasons Each rea
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Set Up Advanced Exchange in AfterShip Returns
The Advanced Exchange feature in AfterShip Returns lets you offer that flexibility, consequently helping you retain store revenue.
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