• Auto-Expire Return Requests

  The Auto-expire return request feature helps merchants to automatically close return requests when shoppers don’t ship items back within a defined time.Few readers

• Reject RMA - Auto-Refund Upsell and Cancel Exchange Order

  When a return request (RMA) that includes an upsell or exchange order is rejected, AfterShip Returns automatically refunds the upsell and cancels the exchange order to simplify the rejection process.Few readers

• Enable Return Reviews

  Overview Understanding how shoppers feel about their return experience is key to improving customer satisfaction and long-term loyalty. With Return reviews, merchants can collect feedback from shoppers once a return is resolved and analyze those insights to enhance the return experience. How return review works Return review allows shoppers to rate their return experience after the return requestFew readers