Automizely Pte. Ltd.

Plans: All Plans Platforms: Shopify

Customer reviews and Net Promoter Score (NPS) data in eCommerce is crucial for understanding customer sentiment, improving products and services, enhancing the customer experience, and driving business growth. AfterShip Reviews allows you to easily export your historical reviews and NPS data.

Log in to your AfterShip Reviews admin account.

Go to Reviews &gt; All Reviews.

To export reviews on a specific product page, go to Reviews &gt; All products &gt; Choose a specific product &gt; click Export.

To export all historical NPS, go to Reviews &gt; Net Promoter Score &gt; Your NPS &gt; click Export.

1. Log in to your AfterShip Reviews admin account.
2. Go to Reviews &gt; All Reviews.
3. Click Export.
 
 
 
4. To export reviews on a specific product page, go to Reviews &gt; All products &gt; Choose a specific product &gt; click Export.
5. To export all historical NPS, go to Reviews &gt; Net Promoter Score &gt; Your NPS &gt; click Export.

Note: You can choose the recipient email from the organization member list to receive the exported CSV file. By default, it will go to the email registered with the current logged-in account.

Once you click the Export button, it will take 1-30 minutes (depending on the data size) to export the CSV file and send the download link as an email.

Below is the sample email you will receive with the CSV export file.

If you have any queries, feel free to connect with our <a href="mailto:support+reviews@aftership.com" rel="nofollow noopener noreferrer" target="_blank">support team</a> for quick assistance.

Export Historical Reviews and NPS Data in AfterShip Reviews: follow setup steps, configure key options, verify behavior, and troubleshoot workflow issues.

How to Export Historical Reviews and NPS Data

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How to Export Historical Reviews and NPS Data

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Steps to export reviews and NPS data