Connect BigCommerce With AfterShip Tracking
Plans: All plans Platforms: BigCommerce
Connect AfterShip Tracking with your BigCommerce store to enhance the post-purchase experience of shoppers. It supports over 1100+ carriers to eliminate the need of using multiple apps to track the progress of shipments.
In this article, we will show you:
Connect BigCommerce store through AfterShip Tracking
Install AfterShip Tracking on BigCommerce
Complete store connection actions
Create shipments in BigCommerce
Go to Apps in AfterShip Tracking admin
Click View more apps, and you will be redirected to the AfterShip Tracking integration page
Find BigCommerce and select it to land on the detailed integration page and click Install app
Select the right organization (online store) if you have multiple organizations configured in AfterShip Tracking for which you are establishing this integration
You will be redirected to the AfterShip Tracking admin to authorize the connection. Click Install app to confirm
Verify that the connection has been established successfully by visiting the AfterShip Tracking's Apps section and click Store connections to check the status.
Your store URL will be labelled as Connected on the BigCommerce connection page
Log in to your BigCommerce store admin
From the BigCommerce admin, click Apps and select Marketplace. Go to BIGCOMMERCE.COM/APPS to find the complete list of apps
Search AfterShip Tracking, click on it to open the app detail page
Click Get this app, log in to your BigCommerce account. You can create a new account or log in to your existing account
Select the store you want to install AfterShip Tracking for
Install the AfterShip Tracking app
Click Confirm to allow AfterShip Tracking to access your store data > Connect
Log in to AfterShip Tracking by creating a new AfterShip Tracking account using BigCommerce email or using an existing AfterShip Tracking account
Once your BigCommerce store is connected to AfterShip Tracking, there is one action that we recommend setting up.
Go to your Apps section > Click Store connections > Actions
You will see two settings on the dropdown, out of which you need to take care of one
Import settings allow you to automate the shipments import process to AfterShip Tracking dashboard.
Define the date range here to import your BigCommerce orders successfully
Choose the order creation time from the given options to trigger shipments' auto-import from BigCommerce to AfterShip Tracking
For example: If you have selected Last 30 days, only the orders with the tracking data created in the last 30 days will be auto-imported to AfterShip Tracking
Choose the order updated time to import orders that are updated within the selected date range to AfterShip Tracking
New shipments will auto-sync based on these settings after the first import
In case you are facing any issue with the installation process or any of the aforementioned settings, let our support team know.
Once a package has left its point of origin, create a shipment and add the tracking number in your BigCommerce store. The order information will be automatically imported to the AfterShip Tracking account.
Log in to your Bigcommerce store > Orders > View
Click on the three dots {...} and select Ship items
Enter tracking number in the Tracking ID field > Select the carrier > Choose the shipping method
Make sure you have activated and set up your BigCommerce carriers in AfterShip Tracking too. Learn more
Hit Create shipment. The order status will update to Shipped
Order information will be imported based on your auto-import settings in AfterShip Tracking.
Overview
Connect AfterShip Tracking with your BigCommerce store to enhance the post-purchase experience of shoppers. It supports over 1100+ carriers to eliminate the need of using multiple apps to track the progress of shipments.
What you’ll learn
In this article, we will show you:
Connect BigCommerce store through AfterShip Tracking
Install AfterShip Tracking on BigCommerce
Complete store connection actions
Create shipments in BigCommerce
Connect BigCommerce store through AfterShip Tracking
Go to Apps in AfterShip Tracking admin
Click View more apps, and you will be redirected to the AfterShip Tracking integration page
Find BigCommerce and select it to land on the detailed integration page and click Install app
Select the right organization (online store) if you have multiple organizations configured in AfterShip Tracking for which you are establishing this integration
You will be redirected to the AfterShip Tracking admin to authorize the connection. Click Install app to confirm
Verify that the connection has been established successfully by visiting the AfterShip Tracking's Apps section and click Store connections to check the status.
Your store URL will be labelled as Connected on the BigCommerce connection page
Install AfterShip Tracking on BigCommerce
Log in to your BigCommerce store admin
From the BigCommerce admin, click Apps and select Marketplace. Go to BIGCOMMERCE.COM/APPS to find the complete list of apps
Search AfterShip Tracking, click on it to open the app detail page
Click Get this app, log in to your BigCommerce account. You can create a new account or log in to your existing account
Select the store you want to install AfterShip Tracking for
Install the AfterShip Tracking app
Click Confirm to allow AfterShip Tracking to access your store data > Connect
Log in to AfterShip Tracking by creating a new AfterShip Tracking account using BigCommerce email or using an existing AfterShip Tracking account
Complete store connection actions
Once your BigCommerce store is connected to AfterShip Tracking, there is one action that we recommend setting up.
Go to your Apps section > Click Store connections > Actions
You will see two settings on the dropdown, out of which you need to take care of one
Import settings
Import settings allow you to automate the shipments import process to AfterShip Tracking dashboard.
Define the date range here to import your BigCommerce orders successfully
Choose the order creation time from the given options to trigger shipments' auto-import from BigCommerce to AfterShip Tracking
For example: If you have selected Last 30 days, only the orders with the tracking data created in the last 30 days will be auto-imported to AfterShip Tracking
Choose the order updated time to import orders that are updated within the selected date range to AfterShip Tracking
New shipments will auto-sync based on these settings after the first import
In case you are facing any issue with the installation process or any of the aforementioned settings, let our support team know.
Fulfill Orders on BigCommerce Store
Once a package has left its point of origin, create a shipment and add the tracking number in your BigCommerce store. The order information will be automatically imported to the AfterShip Tracking account.
Create shipments in BigCommerce
Log in to your Bigcommerce store > Orders > View
Click on the three dots {...} and select Ship items
Enter tracking number in the Tracking ID field > Select the carrier > Choose the shipping method
Make sure you have activated and set up your BigCommerce carriers in AfterShip Tracking too. Learn more
Hit Create shipment. The order status will update to Shipped
Order information will be imported based on your auto-import settings in AfterShip Tracking.
Updated on: 18/03/2024
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