Klaviyo Advanced: AfterShip-Klaviyo Email Types
Plans: Enterprise Standard, Enterprise Advanced, API users Platforms: All platforms
When leveraging the AfterShip Klaviyo integration, you gain access to various flow metrics in your Klaviyo account, categorized into pre-ship emails, delivery summary emails, delivery update emails, delivery update emails for split shipments, and delivery anticipation emails.
In this tutorial, we’ll discuss:
Pre-ship emails
Delivery summary emails
Delivery update emails
Delivery update emails for split shipments
Delivery anticipation emails
Using AfterShip event data, you can create emails containing details on split shipments (multiple shipments) within one order.
If you have any queries, feel free to connect with our support team for quick assistance.
Overview
When leveraging the AfterShip Klaviyo integration, you gain access to various flow metrics in your Klaviyo account, categorized into pre-ship emails, delivery summary emails, delivery update emails, delivery update emails for split shipments, and delivery anticipation emails.
What you’ll learn
In this tutorial, we’ll discuss:
Pre-ship emails
Delivery summary emails
Delivery update emails
Delivery update emails for split shipments
Delivery anticipation emails
Pre-ship emails
| Metrics | Description |
|---|---|
| AfterShip: Pre-ship - Order confirmation | Notification of an order being created |
| AfterShip: Pre-ship - Fulfillment stalled | Notification of an order being created but remaining unfulfilled for a specified timeframe (X days) |
| AfterShip: Pre-ship - Fulfilled partial order | Notification of an order being fulfilled partially. There are going to be separate notifications for each partial fulfillment. |
Delivery summary emails
| Metrics | Description |
|---|---|
| AfterShip: Delivery summary - All items fulfilled | Notification that all shipments in an order have been shipped. |
| AfterShip: Delivery summary - All items delivered | Notification that all shipments in an order have been delivered. |
Delivery update emails
| Metrics | Description |
|---|---|
| AfterShip: Delivery updates - Info received | Notification that a package has been shipped and is awaiting pickup by the carrier |
| AfterShip: Delivery updates - In transit | Notification that a package has been picked up and is en route to the customer. |
| AfterShip: Delivery updates - Out for delivery | Notification of a shipment scheduled to arrive on the same day and is out for delivery. |
| AfterShip: Delivery updates - Available for pick up | Notification of a shipment delivered to a pick-up point for customer retrieval. |
| AfterShip: Delivery updates - Delivered | Notification of a shipment successfully delivered to the destination. |
| AfterShip: Delivery exceptions - Exception | Notification that a package is in exceptional status, such as lost, customs delay, general delay, damaged, or returned to sender. |
| AfterShip: Delivery exceptions - Failed attempt | Notification that a carrier unsuccessfully attempted to deliver a package. |
| AfterShip: Delivery exceptions - Shipments stalled | Notification of a shipment with no updates for a specified timeframe (X days), regardless of its current status. |
Delivery update emails for split shipments
Using AfterShip event data, you can create emails containing details on split shipments (multiple shipments) within one order.
Delivery anticipation emails
| Metrics | Description |
|---|---|
| AfterShip: EDD - Delivery anticipation | Notification of a shipment scheduled to arrive the next day. |
| AfterShip: EDD - EDD revised | Notification of a shipment’s latest estimated delivery date change. |
| AfterShip: EDD - EDD missed | Notification of a shipment’s latest estimated delivery date being missed. |
If you have any queries, feel free to connect with our support team for quick assistance.
Updated on: 17/07/2024
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