Articles on: Integrations

Advanced Klaviyo Integration: AfterShip-Klaviyo Email Types

Plans: Enterprise Standard, Enterprise Advanced, API users Platforms: All platforms

Overview



When leveraging the AfterShip Klaviyo integration, you gain access to various flow metrics in your Klaviyo account, categorized into pre-ship emails, delivery summary emails, delivery update emails, delivery update emails for split shipments, and delivery anticipation emails.

What you’ll learn



In this tutorial, we’ll discuss:

Pre-ship emails
Delivery summary emails
Delivery update emails
Delivery update emails for split shipments
Delivery anticipation emails

Pre-ship emails



MetricsDescription
AfterShip: Pre-ship - Order confirmationNotification of an order being created
AfterShip: Pre-ship - Fulfillment stalledNotification of an order being created but remaining unfulfilled for a specified timeframe (X days)
AfterShip: Pre-ship - Fulfilled partial orderNotification of an order being fulfilled partially. There are going to be separate notifications for each partial fulfillment.




Delivery summary emails



MetricsDescription
AfterShip: Delivery summary - All items fulfilledNotification that all shipments in an order have been shipped.
AfterShip: Delivery summary - All items deliveredNotification that all shipments in an order have been delivered.


Delivery update emails



MetricsDescription
AfterShip: Delivery updates - Info receivedNotification that a package has been shipped and is awaiting pickup by the carrier
AfterShip: Delivery updates - In transitNotification that a package has been picked up and is en route to the customer.
AfterShip: Delivery updates - Out for deliveryNotification of a shipment scheduled to arrive on the same day and is out for delivery.
AfterShip: Delivery updates - Available for pick upNotification of a shipment delivered to a pick-up point for customer retrieval.
AfterShip: Delivery updates - DeliveredNotification of a shipment successfully delivered to the destination.
AfterShip: Delivery exceptions - ExceptionNotification that a package is in exceptional status, such as lost, customs delay, general delay, damaged, or returned to sender.
AfterShip: Delivery exceptions - Failed attemptNotification that a carrier unsuccessfully attempted to deliver a package.
AfterShip: Delivery exceptions - Shipments stalledNotification of a shipment with no updates for a specified timeframe (X days), regardless of its current status.


Delivery update emails for split shipments



Using AfterShip event data, you can create emails containing details on split shipments (multiple shipments) within one order.


Delivery anticipation emails



MetricsDescription
AfterShip: EDD - Delivery anticipationNotification of a shipment scheduled to arrive the next day.
AfterShip: EDD - EDD revisedNotification of a shipment’s latest estimated delivery date change.
AfterShip: EDD - EDD missedNotification of a shipment’s latest estimated delivery date being missed.


If you have any queries, feel free to connect with our support team for quick assistance.

Updated on: 23/12/2023

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