Articles on: Integrations

Connect Loox With AfterShip Tracking

Plans: Pro, Premium, Enterprise Platforms: All platforms


Connect Loox with AfterShip Tracking and send a review request to shoppers to gain their feedback on shipment delivery. Improve customer retention by offering discounts for submitting reviews with product images.

💡 Do you know? 84% of shoppers trust online reviews as much as personal recommendations

Connect AfterShip Tracking to Loox

Log in to your Loox account and if you don't have a Loox account, create one
Go to Apps in AfterShip Tracking admin
Click View more apps, and you will be redirected to the AfterShip Tracking integration page

Find Loox and select it to land on the detailed integration page

Click Install app
Select the right organization (online store) if you have multiple organizations configured in AfterShip Tracking for which you are establishing this integration and click Connect

On the OAuth confirmation page, click Install app

You will be directed to the Loox's app detail page on Shopify app store. Click Install.
Give Loox access to your store's data and hit Install again. Choose an active plan to uitilize Loox's premium services

Once the connection is active, go to your Loox admin, move to Integrations tab, and copy your AfterShip Tracking webhook link from the AfterShip Tracking section

Go to AfterShip Tracking admin, click NotificationsWebhooksAdd webhook URL

Choose the webhook version, paste the webhook URL, and enable OAuth 2.0 (if required)

Enable the Delivered status
In your Loox admin, verify your integration using the Verify button

Schedule emails by selecting Delivery under the Email timing in Settings tab > Review request email

Updated on: 08/04/2024

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