Articles on: Integrations

Connect Omnisend With AfterShip Tracking

Plans: Pro, Premium, Enterprise Platforms: All platforms


Omnisend is an email & SMS marketing platform with a suite of features made specifically to help ecommerce stores grow their online businesses faster.

AfterShip is a shipment tracking platform for eCommerce businesses to improve the post-purchase customer experience. Omnisend's integration with AfterShip Tracking consolidates all email & SMS communications into one centralized portal. Brands can create and send unified tracking notifications to customers as soon as the tracking status for orders get updated on AfterShip Tracking based on 6 key triggers ensuring engagement, consistency, and efficiency.

Connect AfterShip to Omnisend

Log in to your Omnisend account and connect your eCommerce store (Shopify) to Omnisend
Go to Apps in AfterShip Tracking admin
Click View more apps, and you will be redirected to the AfterShip Tracking integration page.

Find Omnisend and select it to land on the detailed integration page
Click Install app

Select the right organization (online store) if you have multiple organizations configured in AfterShip Tracking for which you are establishing this integration and click Connect

On the OAuth confirmation page, click Install app

You will be redirected to your Omnisend account. From the profile settings, go to Apps > Shipping and Logistics > AfterShip > Get this app > Connect now

Copy the webhook URL

Go to AfterShip Tracking settings > Webhooks

Click Add Webhook URL
Paste the webhook URL and click Save
Select checkbox All status updates so that any updated would be triggered and send to Omnisend

Go back to the step 8, where you left the Omnisend page and select the checkbox I have completed all the steps and click Save and you are done.

Delivery events sent to Omnisend

Once you enable AfterShip app, the following custom events will be created in your Omnisend account. You may find these events in your Omnisend account settings by navigating to Profile menu > Store Settings > Apps > Custom events.

Out for Delivery
Failed Attempt
Info Received

You may see the short overview of the event in the screenshot presented below:

Updated on: 10/04/2024

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