Articles on: AfterShip Protection

Auto fulfill AfterShip Protection on your Shopify store

In Shopify, AfterShip Protection is listed as a Product, a digital product, and not require shipping.

AfterShip Protection provides an auto-fulfillment function for AfterShip Protection product when the order is fulfilled.

What you’ll learn

How to set up ‘Auto-fulfillment’
Make sure the fulfillment flow works well before you launch AfterShip Protection

How to set up ‘Auto-fulfillment’

Login AfterShip admin site, go to Protection > Settings > find the “Automatic fulfillment” feature.

AfterShip Protection default enables this feature for you.

By enabling the feature, if the order is protected, when the protected order is being fulfilled, our system will find out whether the “AfterShip Protection” has fulfilled or not. If not, our system will auto-fulfill the “AfterShip Protection” product for you.

If you disable the feature, you may find the order is ‘partially fulfilled’ on Shopify and you may need to manually fulfill each order.

Note: This feature will not affect the fulfillment of your 3PL/Fulfillment System. If you have any other questions, could reach out to our support team.

Make sure the fulfillment flow works well before you launch AfterShip Protection

Before you go live AfterShip Protection, please make sure your fulfillment flow works well.

After launching AfterShip Protection, create a test or draft order on Shopify
Track the order through to fulfillment
If AfterShip Protection is properly fulfilled in Shopify, everything is working!
If not, please reach our support team.

For other concerns or questions, please reach our support team too.

Updated on: 17/02/2023

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