Articles on: Tracking & Status

How to Filter Shipments by Issues


Quick filters on the shipments page help you efficiently monitor the shipments that are most important to you. AfterShip Tracking allows you to filter your shipments by tracking history issues, including Lost, Damaged, and Returned to sender.

How to use the Issues filter

Log in to AfterShip Tracking account
Navigate to Shipments
Click More filters > Issues

Select the issue type from the given options - Lost, Damaged, and Returned to sender
Click Done

To get the Issues column within the dashboard, you need to mark it visible via the Columns tab

Click the Columns tabs
Mark the Issues column visible

Hit the Save button

Once saved, go back to the Shipments page to get the Issues column describing the type of issue against the affected shipments.

Note: In the future, we will add more filters under Issues, including Redirected, Extreme weather, Failed attempt, etc.

If you have any questions, feel free to contact our support team.

Updated on: 02/06/2023

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