Articles on: Tracking & Status

Updating Pending Statuses

All recently added or imported shipments within your AfterShip account are tagged with "Pending" status, and queued up for tracking in batches. AfterShip automatically gets the latest tracking information from carriers every 3-48 hours.

If "Pending" status still shows for long, it usually means that the carrier does not have any delivery information for the tracking number yet. Also, please check if the tracking number is correct, and contact the carrier if need be. AfterShip will continue tracking until the carrier updates on its server.

The “Pending” status changes to “Expired” if the carrier does not provide tracking information updates for over 30 days.  AfterShip will stop tracking the shipment.

Updated on: 02/11/2022

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